{"type":"document","data":{"complementaryZone":{"flexComponents":[{"accordionList":[{"richBody":{"value":"<p>The package is available to all self-employed persons, liberal professionals and companies set up less than 18 months ago. Excluded from the ING Starters Package are medium or large companies (balance sheet ≥ €2,000,000 or/and income ≥ €4,000,000), Public or Non-profit sector clients (balance sheet ≥ €1,000,000).</p><p>Even if you already have a business, you can use the ING Starter Package for your new venture. Has your business existed for more than 18 months? Then, of course, you can still open a business account; you just won’t be able to take advantage of the discounts in the package.</p>"},"title":"Who can receive the starters package?"},{"richBody":{"value":"<p>After 18 months, you can no longer claim the starter discount when opening new products, but the normal rates will apply.</p><p>However, the starter discount on the products you did purchase in the first 18 months of your business will still apply. This for the period as stated above and in the terms &amp; conditions. For one product this might be 6 months, for another it can be up to 2 years. So be sure to check out the benefits of each product. After this period expires, normal rates will apply here as well.</p>"},"title":"What happens after 18 months?"},{"richBody":{"value":"<p>Are you self-employed? Then you can easily do this online: log in to Business&apos;Bank, select your professional profile and click on the profile icon at the top right of the screen. Then choose &apos;Personal data&apos; from the drop-down menu and select &apos;Edit&apos;.</p><p>Don&apos;t forget to provide your CBE number as soon as possible! Until we receive your CBE number, the starters package discounts do not apply and you will have to pay the usual prices.</p>"},"title":"How to pass on my CBE number?"},{"richBody":{"value":"<p>Until you provide a CBE number, the starter package discounts will not apply and you will have to pay. Fortunately, you often receive your CBE number straightaway and we can sort everything out quickly.</p><p>You can request a CBE number at one of our partners:</p><ul><li><a href=\"https://www.acerta.be/en/bemyownboss/by-becoming-self-employed\">Acerta</a></li><li><a href=\"https://www.liantis.be/en/starting-a-business-belgium-as-a-foreigner?utm_source=partner_website&amp;utm_medium=landingspagina&amp;utm_campaign=referral&amp;utm_id=ING-Starterspack\">Liantis</a></li><li><a href=\"https://www.partena-professional.be/en/starter-tool\">Partena</a></li><li><a href=\"https://www.securex.be/en/starting-as-a-self-employed-person/starting-your-own-business/apply-for-a-company-number\">Securex</a></li></ul>"},"title":"What if I don’t have a CBE number yet?"},{"richBody":{"value":"<p>Then, of course, you can also make use of the package when opening your account as a self-employed person or a company.</p><p>Do you want to become self-employed and are already an ING customer? Then it’s even easier to open your account via the ING Banking app or Home’Bank. A few steps are all it takes to open your professional account and get going straightaway with your account number. Go to the ING Banking app or Home’Bank &gt; Products &gt; Current accounts &gt; ING Professional current account.</p>"},"title":"Already an ING customer for your personal banking?"},{"richBody":{"value":"<p>If you operate through a <strong>company (legal entity)</strong> in Belgium, you’re <strong>legally required</strong> to keep a separate account. If you are <strong>self‑employed (sole trader)</strong>, using a dedicated business account keeps private and professional transactions apart (helps your accountant, supports audits, and fees are typically tax‑deductible).</p>"},"title":"Do I really need a separate business current account for my activity?"},{"richBody":{"value":"<p>You can start digitally (ING app or Business’Bank) or via <strong>ing.be</strong>; the flow is designed to be <strong>straight‑through</strong> for eligible residents, with manual review possible under CDD/KYC rules.</p>"},"title":"How do I open an ING business current account as a self‑employed person?"},{"richBody":{"value":"<p>KYC (“Know Your Customer”) is a legal requirement to protect customers and the financial system. Expect to provide identification and business information (e.g., CBE, NACE; and for companies, UBO details).</p>"},"title":"What is KYC and why do banks ask for documents?"},{"richBody":{"value":"<p>Product pricing is listed on ing.be. For starters, ING runs a <strong>Starters Package</strong> with promotional advantages. Always check the <strong>current T&amp;Cs</strong> and promotion window (e.g., <strong>01/01/2026–31/12/2026</strong>) and note all products are <strong>subject to acceptance and mutual agreement</strong>.</p>"},"title":"What fees apply and are there starter advantages?"},{"richBody":{"value":"<p>Beyond CBE and NACE, companies should ensure <strong>UBO (beneficial owner) information</strong> is up to date and be ready to explain the <strong>purpose and intended nature</strong> of the relationship (expected activity and flows).</p>"},"title":"I am opening a company account, what extra should I prepare?"},{"richBody":{"value":"<p>The <strong>digital STP</strong> flow is targeted primarily at <strong>Belgian residents</strong>; there is limited availability for certain <strong>non‑resident</strong> cases (neighbouring countries + Spain). If your case falls outside scope, an <strong>assisted</strong> route applies.</p>"},"title":"Are non‑residents eligible to open an ING business account online?"},{"richBody":{"value":"<p>All banking products and credit facilities are <strong>subject to acceptance by ING Belgium</strong> and <strong>mutual agreement</strong>; if requirements aren’t met, the bank may decline the application.</p>"},"title":"What if my application is not approved?"},{"richBody":{"value":"<p>Yes. <strong>ING Invoice Manager</strong> is <strong>Peppol‑ready</strong> and is there to help entrepreneurs comply with e‑invoicing requirements.</p>"},"title":"Does ING support e‑invoicing (Peppol) for starters?"},{"richBody":{"value":"<p>Yes, subject to credit approval. Examples include <strong>ING Mastercard Business</strong> for professional expenses and <strong>ING Business Line</strong> working‑capital solutions; always see product pages and T&amp;Cs for eligibility and fees.</p>"},"title":"Can starters access cards or financing?"},{"richBody":{"value":"<p>See the <a data-type=\"external\" href=\"https://assets.ing.com/m/192db9489ab8d6d1/original/General-Terms-Condition-ING-Starters-Package.pdf\"><strong>General Terms &amp; Conditions</strong></a> for starters (available per language) for eligibility, dates, and product‑specific rules.</p>"},"title":"Where can I read the Starters Package T&Cs?"},{"richBody":{"value":"<p>The bank follows group <strong>AML/CTF</strong> policy and <strong>record‑retention</strong> obligations, ensuring auditability and compliance with applicable laws.</p>"},"title":"How does ING safeguard my data during onboarding?"},{"richBody":{"value":"<p>itsme (or ID if itsme not available), CBE (not needed for SE), NACE, UBO (for companies), purpose/nature of relationship; note acceptance conditions.</p>"},"title":"What documents do I need to open a professional account at ING?"}],"componentType":"accordion"}]},"contentType":"onecms:categoryPage","flexPageMetadata":{"afmBanner":false,"description":"Starting your own business is a challenge. 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