{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"You can unblock your itsme® account via the ING Banking app or Business'Bank.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"applicationProcess"},{"componentType":"applicationProcess","steps":{"stepList":[{"title":"Go to 'services' in the bottom right"},{"title":"Click on 'subscriptions'"},{"title":"Click on 'Unblock itsme® profile'"}],"title":"ING banking app"}},{"componentType":"cta","textLink":{"text":"Unblock itsme®","url":"https://ebanking.ing.be/banking/mobile/settings/itsme-flow?EW=true"}},{"componentType":"applicationProcess","steps":{"stepList":[{"title":"Go to 'services and contact'"},{"title":"Click on 'subscriptions'"},{"title":"Click on 'itsme®'"},{"title":"Click 'Unblock itsme® profile'"}],"title":"Business'Bank"}},{"componentType":"cta","textLink":{"text":"Unblock itsme®","url":"https://ebanking.ing.be/banking/mobile/settings/itsme-flow?EW=true"}},{"componentType":"paragraph","richBody":{"value":"<p>As an alternative, you can do it directly on the itsme® website (requires an eID card reader) via this <a href=\"https://my.itsme-id.com/account/block\">link</a>.</p><p> </p><p> </p>"}}]},"hasMacro":false,"id":"018bd333-7d53-42ce-b0c4-42ee22e21599","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Service and contact","url":"/en/business/services"}},"componentType":"productHeader","coreHeader":{"title":"Unblock itsme®"}},"publishDate":"2026-02-23T10:04:46.640+01:00"}}