{"type":"document","data":{"id":"7ad5fb2b-949a-4469-b51f-2871de58585d","localeString":"en-GB","publishDate":"2025-05-22T17:51:06.485+02:00","contentType":"onecms:categoryPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"..."},"mainHeaderZone":{"componentType":"categoryHeader","productCard":{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"KYC is about knowing you... better!","intro":"Just like you, we like to know who we’re doing business with. So when you become a customer, and during the course of our business relationship, we need to know who you are and what you do.","image":{"transformBaseUrl":"https://assets.ing.com/transform/bab74bec-e612-4b37-87f0-016942ccbdaf/Three-colleagues-have-fun-during-a-meeting-in-the-office","type":"image","width":2000,"altTextEN":"\"","altTextNL":"\"","altTextFR":"\"","altTextDE":"\"","original":"https://assets.ing.com/m/68e615df99003284/original/Three-colleagues-have-fun-during-a-meeting-in-the-office.jpg","extension":"jpg"},"link":{"url":"/en/business/services/kyc-introduction-know-our-customer"},"promoText":"Find out more"},"coreHeader":{"title":"KYC - Know Your Customer"}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Why do we ask for this information?"},{"componentType":"paragraph","richBody":{"value":"<p>As a customer, you entrust us with your banking affairs and you can count on us to handle your money and details with care. For this to run smoothly, we need your help. We have to ensure that we have your full personal and professional details, that they are correct and updated regularly. This is to vouch for your integrity as well as reassure you of ours.</p>"}},{"componentType":"applicationProcess","steps":{"title":"You may receive a request for information via:","stepList":[{"title":"Printed letter","body":"You're not a frequent digital user? No worries, we will send a letter to your official address."},{"title":"E-mail","body":"This email will direct you to an online form (on Business'Bank) for you to complete."},{"title":"Your digital channels","body":"A pop-up or banner will appear when you log into either the ING Banking app or Business'Bank via the ING homepage."}]}},{"componentType":"sectionTitle","title":"Fast and easy, try our digital options"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"medium","title":"Not yet an app user?","intro":"Download our app and access your accounts when and where you want.","image":{"transformBaseUrl":"https://assets.ing.com/transform/cc05f1c2-f0ce-4865-bcbb-aceac571df08/Succes","type":"image","width":160,"original":"https://assets.ing.com/m/33cb69a2b882f49b/original/Succes.svg","extension":"svg"},"link":{"url":"/en/individuals/daily-banking/ing-banking-app"}},{"componentType":"serviceCard","cardType":"service","cardSize":"medium","title":"Update your business details","intro":"Have a quick look here","image":{"transformBaseUrl":"https://assets.ing.com/transform/6af67e1e-a226-4514-aeb6-0ee90eb911cc/passportidhandsnopadding","type":"image","width":124,"original":"https://assets.ing.com/m/b7abf6d216ebbbe/original/passportidhandsnopadding.svg","extension":"svg"},"link":{"url":"/en/business/services/my-professional-contact-details"}}]},{"componentType":"sectionTitle","title":"What might we contact you about?"},{"componentType":"cards","cards":[{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Basic identification of your business","body":"As a bank we need to confirm important details about your business such as company name, address and registration number.","image":{"transformBaseUrl":"https://assets.ing.com/transform/b641a6c0-340c-49ef-8574-24cccc4aba57/Young-boy-with-hearing-aids-studies-and-writes-notes","type":"image","width":6240,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/5cad324b56762518/original/Young-boy-with-hearing-aids-studies-and-writes-notes.jpg","extension":"jpg"},"link":{"url":"https://ebanking.ing.be/banking/content/business/general/other/kyc/kyc-business-topic-basic-identitification-of-your-business"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Ultimate beneficial owner(s) (UBOs)","body":"What's an UBO and how to confirm it? Is there any intermediate level?\r\nHave a look here.","image":{"transformBaseUrl":"https://assets.ing.com/transform/1049cecd-117d-443b-a4cc-0f18aa3c580e/Pier-over-sea","type":"image","width":3264,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/350aea569517760b/original/Pier-over-sea.jpg","extension":"jpg"},"link":{"url":"https://ebanking.ing.be/banking/content/business/general/other/kyc/kyc-business-ubo"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Legal representatives","body":"Who are they and what do we need to know about them? Find out here.","image":{"transformBaseUrl":"https://assets.ing.com/transform/9bc4b251-b091-434c-a283-25cb71376f99/730515-header-Business-Clients","type":"image","width":600,"original":"https://assets.ing.com/m/35e0fd4f6e154f76/original/730515-header-Business-Clients.png","extension":"png"},"link":{"url":"https://ebanking.ing.be/banking/content/business/general/other/kyc/kyc-business-topic-legal-representatives"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Organizational Chart","body":"Have you been asked to provide one? Here’s what you need to do.","image":{"transformBaseUrl":"https://assets.ing.com/transform/11eade3d-a84f-4a74-a7b7-f7d0f23fd5b8/A-pyramid-of-old-tvs-standing-on-the-beach-with-the-sea-and-two-rainbows-in-the-background","type":"image","width":4032,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/3c960a8e21e58ada/original/A-pyramid-of-old-tvs-standing-on-the-beach-with-the-sea-and-two-rainbows-in-the-background.jpg","extension":"jpg"},"link":{"url":"https://ebanking.ing.be/banking/content/business/general/other/kyc/kyc-business-topic-organizational-chart"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Your business and country of activity","body":"Find out what we need to know.","image":{"transformBaseUrl":"https://assets.ing.com/transform/fab971a7-4559-4c54-875e-aa4da0335402/GROUP-OF-PEOPLE-ON-FIELD","type":"image","width":5760,"original":"https://assets.ing.com/m/458d56eaae416fa7/original/GROUP-OF-PEOPLE-ON-FIELD.jpg","extension":"jpg"},"link":{"url":"https://ebanking.ing.be/banking/content/business/general/other/kyc/kyc-business-topic-main-business-and-country-of-activity"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Source of income","body":"Have you been asked about your source of income? Find out why.","image":{"transformBaseUrl":"https://assets.ing.com/transform/ad6807dd-9a90-4a33-ab93-15fc3b85d639/Sectorupdate-Agri-verduurzaming-geld","type":"image","width":847,"original":"https://assets.ing.com/m/72fe9c1ba17e11af/original/Sectorupdate-Agri-verduurzaming-geld.jpg","extension":"jpg"},"link":{"url":"https://ebanking.ing.be/banking/content/business/general/other/kyc/kyc-business-topic-source-of-income"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"A link to the United States of America (FATCA)","body":"Have you been identified as a “US person”? Find out what you need to do.","image":{"transformBaseUrl":"https://assets.ing.com/transform/52cce92e-976a-4721-9d2d-dfc00e977fa1/Vegan-zucchini-burger-and-ingredients-on-rustic-wood-background-copy-space","type":"image","width":799,"original":"https://assets.ing.com/m/734ad80d1989c80f/original/Vegan-zucchini-burger-and-ingredients-on-rustic-wood-background-copy-space.jpg","extension":"jpg"},"link":{"url":"https://ebanking.ing.be/banking/content/business/general/other/kyc/kyc-business-topic-fatca"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Tax residence & Common Reporting Standard (CRS)","body":"Have we asked for details about your company’s tax residence?  Find out what the CRS means for you.","image":{"transformBaseUrl":"https://assets.ing.com/transform/7ce47d54-5aee-4a9c-8d6b-b6458819fdc3/Landing-red-plane-flies-over-a-person-who-is-overlooking-the-sea-filled-with-ships","type":"image","width":4145,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/3d9b98a93ecb2bb/original/Landing-red-plane-flies-over-a-person-who-is-overlooking-the-sea-filled-with-ships.jpg","extension":"jpg"},"link":{"url":"https://ebanking.ing.be/banking/content/business/general/other/kyc/kyc-business-topic-crs-for-legal-entities"}}]},{"componentType":"sectionTitle","title":"Discover more"},{"componentType":"cards"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"medium","title":"KYC glossary","intro":"Not sure what a specific term means? Find the answer here.","image":{"transformBaseUrl":"https://assets.ing.com/transform/1dd1a1fe-9e80-4560-b062-570bc6576034/Woman-tablet-to-do-list-scene-1","type":"image","width":1200,"original":"https://assets.ing.com/m/36c005df97b19e29/original/Woman-tablet-to-do-list-scene-1.svg","extension":"svg"},"link":{"url":"/en/business/services/kyc-glossary-le"}}]},{"componentType":"linkList","iconTitle":{"title":"Useful links"},"textLinks":[{"url":"/en/business/payments/open-a-professional-account","text":"Choose the right account for your business"},{"url":"/en/individuals/investing/uscorner","text":"All you need to know about CRS and FATCA"},{"url":"/en/individuals/daily-banking/all-about-itsme-for-home-bank","text":"Discover the benefits of Itsme"},{"url":"/en/individuals/fraud-and-security/online-fraud/no-to-phishing","text":"How to avoid phishing?"}]}]}}}