{"type":"document","data":{"id":"d4b0add3-1727-4db7-894f-06593af6261f","localeString":"en-GB","publishDate":"2025-09-30T12:12:28.024+02:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"​​Telelink@Isabel allows you to execute and process European payments and collections easily and securely, and integrates fully into your accountancy or ERP software as appropriate."},"mainHeaderZone":{"componentType":"productHeader","cta":{"componentType":"cta","textLink":{"url":"https://www.ing.be/en/business/services/contact-us","text":"Contact us"}},"secondaryCta":{"textLink":{"url":"https://telelink.ing.be/login","text":"Login to Telelink Online"}},"coreHeader":{"body":"​​Telelink@Isabel allows you to execute and process European payments and collections easily and securely, and integrates fully into your accountancy or ERP software as appropriate. Telelink@Isabel can be accessed 24 hours a day, 7 days a week.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/a09b3a88-5fab-4d95-bb97-1072dbdc018b/multi-bank-management-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/17a37de74d5562ec/original/multi-bank-management-1920.jpg","extension":"jpg"},"title":"Telelink@Isabel","subtitle":"Bring all your banking under one roof"},"backLink":{"textLink":{"url":"/en/business/payments","text":"Payments"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Your benefits"},{"componentType":"productFeatures","image":{"transformBaseUrl":"https://assets.ing.com/transform/3155dacb-4d0b-4466-bfa1-5526cf192adb/Coins","type":"image","width":160,"altTextNL":"Payments","original":"https://assets.ing.com/m/2a7bd7993c765426/original/Coins.svg","extension":"svg"},"highlighted":false,"items":[{"body":"All your money matters in one place. Including your accounts with other banks.","title":"Central management"},{"body":"Perform international payments and direct debit transactions just as easily as domestic transactions and have an overview of your transfers worldwide.","title":"International"},{"body":"Authenticate and sign your transactions with the Isabel 6 Secure Signing Card or via itsme. Multiple users and signatures are supported.","title":"Secure and easy"},{"body":"Isabel 6, the online multi-bank platform with Telelink Online, your ING extension. And Telelink 6, a programme to conduct your banking offline.","title":"3 services offered"}]},{"componentType":"accordion","accordionList":[{"title":"What is Isabel 6?","richBody":{"value":"<p>Isabel 6 is a multi-banking platform that allows you to manage all your banking affairs securely.</p><p>Do you work with several banks? Isabel 6 gives you an overview of all your financial matters.</p>"}},{"title":"Telelink Online: your ING extension to Isabel","richBody":{"value":"<ul><li>Login easily using your Isabel Smartcard, IsaKey or <strong>Itsme</strong>. Important is that you must activate <strong>Itsme </strong>in your Isabel 6 profile with your Smartcard or IsaKey in order to use it for Telelink online. Be aware, when signing a payment with Itsme, the 1.000.000 Eur limit from Isabel 6 is not imposed when authorizing transactions in Telelink online.</li><li><strong>Make payments</strong>. You can perform all types of bank transfers, direct debit payments and standing orders, both domestic and international. The Envelope Tracking module enables real-time tracking of the transactions you have sent to ING</li><li><strong>View your balances</strong> and consult your daily transactions in real time</li><li><strong>Open</strong> a new <strong>account</strong></li><li>Download <strong>documents</strong></li><li>Monitor <strong>currency</strong> exchange rates, specify the desired value dates and the reference posting date in order to calculate your interest based on currency rates</li><li>View past transactions and request a duplicate of your <strong>turnover history</strong>. ING sends the summary to your Isabel account. This way you can quickly track down missing transactions</li><li>Access <strong>commercial information</strong>. Receive balance sheet data for companies and their protests (if any) at a favourable rate</li><li><strong>Invest</strong>. Have your securities portfolio valued in the currency of your choice, whenever you wish. You can also follow stock prices easily.</li><li>Take out <strong>loans</strong>. Take out business loans and manage the loan advances online. View the investment credits linked to your accounts and fixed-term advances.</li></ul><p><strong>Interested in Telelink Online?</strong></p>"},"textLinks":[{"url":"https://www.ing.be/en/business/services/contact-us","text":"Contact us"}]},{"title":"Telelink 6: manager your banking for free via Isabel","richBody":{"value":"<p>Telelink 6 is your ING extension to Isabel. It is a <strong>free</strong> programme that you can install on your computer. It allows you to use your Isabel account to manage your accounts offline – both domestic and foreign.</p><p>You perform all possible transactions in a <strong>highly secure system</strong>. You can <strong>configure</strong> the programme according to the needs of your organisation. You can personally choose the optional services that you could use.</p><p>You can install Telelink 6 on <strong>several computers in parallel</strong>. Only one of these computers needs to have access to Isabel for signing transactions. And you work more efficiently thanks to the <strong>logical system</strong>.</p><p><strong>With Telelink 6 you can</strong>:</p><ul><li>Make <strong>foreign payments</strong>: you avoid international payment charges. Do you have an account in the country concerned? Then you pay the same fee as for a domestic payment. This works in nearly all West European countries. You can also use Isabel to process payments from outside Europe.</li><li>Work <strong>offline</strong>: you can easily prepare your payments offline. Even better, you can delegate preparation and then simply sign them. This is possible because you can install Telelink 6 on several computers in parallel.</li><li>Collect <strong>cheques, invoices and direct debit payments</strong>: you can also collect these electronically.</li></ul><p>Telelink 6 is <strong>entirely free</strong>. However, you need an Isabel account with an Isabel Go button.</p><p><strong>Interested in Telelink 6</strong></p>"},"textLinks":[{"url":"https://assets.ing.com/m/30f385532b368088/original/Telelink6-Release.zip","text":"Download Telelink 6"},{"url":"https://www.ing.be/en/business/services/contact-us","text":"Contact your ING liaison officer"},{"url":"https://assets.ing.com/m/609697981ed56d4c/Telelink6-installation-guide-v2-0.pdf","text":"Installation guide (PDF)"},{"url":"https://assets.ing.com/m/6c2551431701dc1e/Telelink6_QRG_EN_Installation.pdf","text":"Installation Quick Reference guide (PDF)"},{"url":"https://assets.ing.com/m/267bcfe478d305f9/Telelink6_QRG_EN_Entering_a_European_payment.pdf","text":"Entering a European payment (PDF)"},{"url":"https://assets.ing.com/m/179f05a85fe0f233/Telelink6_QRG_EN_Entering_a_European_collection.pdf","text":"Entering a European collection (PDF)"},{"url":"https://assets.ing.com/m/c76a171d50dd864/Telelink6_QRG_EN_Exporting_a_SEPA_transaction.pdf","text":"Exporting a SEPA transaction (PDF)"},{"url":"https://assets.ing.com/m/1decf5ae1ca11bff/Telelink6_QRG_EN_Importing_a_file.pdf","text":"Importing a file (PDF)"}]},{"title":"What is IsaKey?","richBody":{"value":"<p>Over the course of 2025, Isabel Group will invite you to swap your Isabel 6 SmartCard and card reader for a personal security token: IsaKey. Once you have migrated to IsaKey, it will automatically work for Isabel 6, Telelink Online and Telelink6.</p><p><a href=\"https://www.ing.be/en/business/payments/isakey\">Learn More</a></p>"}}]},{"componentType":"sectionTitle","title":"How do you get started?"},{"componentType":"applicationProcess","steps":{"stepList":[{"title":"Take out an Isabel 6 subscription","body":"… if you don’t already have one","textLink":{"url":"https://www.ing.be/en/business/payments/ing-isabel-webflows?flow-step=ing-feat-flow-selection","text":"Request Isabel 6"}},{"title":"Install Telelink 6","body":"It’s free!","textLink":{"url":"https://assets.ing.com/m/30f385532b368088/original/Telelink6-Release.zip","text":"Download Telelink 6"}},{"title":"Enjoy the benefits of Telelink Online","body":"Contact ING","textLink":{"url":"https://www.ing.be/en/business/services/contact-us","text":"Contact us"}}]}},{"componentType":"sectionTitle","title":"Services and contact"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Need assistance?","intro":"Call us on +32 2 738 20 04.","image":{"transformBaseUrl":"https://assets.ing.com/transform/20f1c7c4-c7c1-4be5-a1b1-095f57a89efc/Pencil-bubble_Outline_RGB","type":"image","width":267,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/4881bcedb44bebe7/original/Pencil-bubble_Outline_RGB.png","extension":"png"},"link":{"url":"/en/business/services"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Log in to Telelink Online","intro":"Click here to sign in directly.","image":{"transformBaseUrl":"https://assets.ing.com/transform/4b047d29-baa2-4018-b5bc-35657fdac120/icon-login","type":"image","width":307,"original":"https://assets.ing.com/m/249c95489bff710d/original/icon-login.svg","extension":"svg"},"link":{"url":"https://telelink.ing.be/login"}}]},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"url":"/en/business/services","text":"More services and how to contact us"}]}]}}}