All VAT-registered businesses in Belgium are now required to send and receive invoices via Peppol. This means that as a business owner, you must be able to use the Peppol network to send and receive structured electronic invoices.
To send Peppol invoices, you need a Peppol Access Point—a secure, closed digital network that enables electronic invoicing via Peppol. With ING Invoice Manager, you get free access to this Peppol Access Point, allowing you to send and receive Peppol invoices with ease. However, the tool does more than just Peppol invoicing. You can also send invoices via email (PDF) or post, ensuring that both business customers and private clients receive invoices in the most suitable way.
Want to know more about the new regulations and how they affect your business? Read our full article here.
"}},{"componentType":"sectionTitle","title":"Sending Peppol invoices with ING Invoice Manager"},{"componentType":"paragraph","richBody":{"value":"To activate ING Invoice Manager, you need a valid VAT registration number (KBO/ECB) and a business current account with ING. Important: Only the business owner or legal representative can do the activation. Also check whether your company is already registered with another Peppol Access Point. If it isn’t, ING will automatically register your company on the Peppol Access Point of ING Invoice Manager and you can activate it right away.
If your company is already registered with another Peppol Access Point, you’ll still be able to send Peppol invoices via ING Invoice Manager, but supplier invoices will continue to be received through your existing access point. Want to fully integrate Peppol into ING Invoice Manager and manage all your invoices in one place? You’ll first need to deregister from your current Peppol Access Point. Once that’s done, simply register your company with the Peppol Access Point of ING Invoice Manager via ‘Company’ and ‘eInvoicing’. This ensures that all your invoices—both sent and received—are handled within a single, integrated platform, without the hassle of switching between different systems.
How to activate ING Invoice Manager?
Activation is quick and easy via your Business’Bank account:
Once activated, ING business customers can log in to ING Invoice Manager directly from Business’Bank via ‘Go to’.
Not yet an ING customer? Open a business account with ING, activate the tool for free, and start e-invoicing immediately.
"},"title":"1.\tSigning up for ING Invoice Manager"},{"alignedImage":{"position":"bottom","extension":"png","original":"https://assets.ing.com/m/5357d3306e2b5caf/original/2-Creating-and-sendig-a-Peppol-invoice-image-1.png","transformBaseUrl":"https://assets.ing.com/transform/ec1f7352-fbe7-4c5d-b73a-d795df1cbd0d/2-Creating-and-sendig-a-Peppol-invoice-image-1"},"componentType":"paragraph","richBody":{"value":"With ING Invoice Manager, you have three ways to send personalised invoices, depending on your recipient:
To create a new invoice, navigate to your ING Invoice Manager Dashboard, go to ‘Income’, and then select the ‘Invoices’ submenu. This section provides a clear overview of all your outgoing invoices, allowing you to quickly see key details such as customer name, invoice creation date, due date, and invoice status.
To create a new invoice, click ‘Add’ in the top-right corner of the screen. Then, fill in the necessary details, including the recipient, VAT rate, purchase order number, payment method, and invoice details. Based on this information, the tool will automatically calculate the total amount. Additionally, the invoice date, due date, and IBAN number of your ING account are pre-filled, but you can adjust them if needed.
"},"title":"2.\tCreating and sendig a Peppol invoice"},{"alignedImage":{"position":"bottom","extension":"png","original":"https://assets.ing.com/m/79dd4f40909ea40a/original/2-Creating-and-sendig-a-Peppol-invoice-image-2.png","transformBaseUrl":"https://assets.ing.com/transform/e6ffc9b3-9c8b-4228-9cbb-273d40befd05/2-Creating-and-sendig-a-Peppol-invoice-image-2"},"componentType":"paragraph","richBody":{"value":"Once all the required fields are completed, click ‘Create invoice’. You can then customise your invoice by adding your company logo and branding, ensuring a professional appearance. Every invoice generated by ING Invoice Manager automatically includes a structured reference and a QR code, making it easier for customers to process and pay the invoice quickly.
Before sending your invoice, review the PDF preview to ensure all the details are correct. If everything is in order, you can proceed with clicking ‘Send’ to send the invoice to your customer.
"}},{"alignedImage":{"position":"bottom","extension":"png","original":"https://assets.ing.com/m/7c4beb202ff2886f/original/2-Creating-and-sendig-a-Peppol-invoice-image-3.png","transformBaseUrl":"https://assets.ing.com/transform/9d91720b-7930-43e7-a8fc-cec67e011841/2-Creating-and-sendig-a-Peppol-invoice-image-3"},"componentType":"paragraph","richBody":{"value":"If you are sending the invoice via Peppol, simply click ‘Send via Peppol’, and the invoice will be delivered instantly into your customer’s invoicing system. This ensures a fast, secure, and automated process, with no manual handling required.
"}},{"componentType":"paragraph","richBody":{"value":"Within ING Invoice Manager, you can monitor the status of all your invoices in real time. The system automatically updates the invoice status in various sections of the platform, giving you a clear and up-to-date overview of your invoicing and cash flow, without unnecessary administrative work.
In addition, transactions from linked ING business accounts are automatically shared and processed in ING Invoice Manager. This means you can track the payment status of both purchase and sales invoices without manually linking them, as long as the transactions are made through the connected accounts. This gives you an instant overview of which invoices have been paid and which are still outstanding.
"}},{"alignedImage":{"position":"bottom","extension":"png","original":"https://assets.ing.com/m/2e2d28ec4c615ca1/original/2-Creating-and-sendig-a-Peppol-invoice-image-4.png","transformBaseUrl":"https://assets.ing.com/transform/16e28930-c1fb-48cc-b41c-f2a725dba371/2-Creating-and-sendig-a-Peppol-invoice-image-4"},"componentType":"paragraph","richBody":{"value":"What about your stack of paper invoices or the PDF invoices stored on your computer? No problem! ING Invoice Manager makes it easy to digitise non-electronic invoices with its powerful OCR tool (Optical Character Recognition). This tool automatically recognises invoice details and can also extract supplier information, allowing you to manage your invoices even more efficiently.
To digitise your paper invoices, first take a photo or scan of the document. PDF invoices can be uploaded directly into ING Invoice Manager. In both cases, you can easily transfer your existing bookkeeping records using one of two methods:
As soon as you’ve forwarded an invoice via email or uploaded it, it will appear at the bottom of the Fast Input screen as a PDF within seconds. Click on the invoice to start the approval process. Here, you can check whether the OCR tool has correctly extracted all details. You will get a clear overview of the digitised invoice and can compare it with the original document.
If everything is correct, click ‘Save’. The invoice will then be marked as processed and will be ready for payment—if it has not already been paid.
"}},{"componentType":"paragraph","richBody":{"value":"The Fast input screen also serves as a central upload location for all your receipts. You can easily add and categorise them, ensuring you maintain a complete and up-to-date financial overview.
Thanks to these features, there’s no need to collect paper documents or hand them over to your accountant in person. Instead, you can share invoices and receipts directly via email or, if your accountant uses the Billit Accountant Portal, invite them to link your customer file to their accounting software. This way, you’re not only digitising your invoicing but also streamlining collaboration with your accountant, making the entire process much more efficient.
"}},{"alignedImage":{"position":"bottom","extension":"png","original":"https://assets.ing.com/m/6a648f89fc63f0d/original/2-Creating-and-sendig-a-Peppol-invoice-image-6.png","transformBaseUrl":"https://assets.ing.com/transform/36f6d80f-0efe-497e-aeef-e895baf43eb2/2-Creating-and-sendig-a-Peppol-invoice-image-6"},"componentType":"paragraph","richBody":{"value":"With ING Invoice Manager, you can also manage and pay your purchase invoices from one central platform. Thanks to seamless integration with Business’Bank, you always have a real-time view of your financial situation without switching between different systems. This ensures smooth reconciliation and makes it easier to share financial information with your accountant. As a result, you save time on administration and can focus more on your customers.
Paying invoices in ING Invoice Manager is simple. Navigate to the ‘Invoices’ submenu under ‘Expenses’ in your dashboard. Here, you get a clear overview of all your outstanding purchase invoices, including:
Select the invoices you want to pay, choose your preferred payment method, and confirm. Since ING Invoice Manager is directly linked to your business ING account, you can finalise the payment easily within Business’Bank. After confirmation, you can use the ‘Save contact’ option to store your beneficiary’s details in your contact list, making future payments even faster.
Is your supplier already connected to the Peppol network, but you haven't received any Peppol invoices from them yet? ING Invoice Manager makes it easy to request this. If your supplier is Peppol-registered, you will see a button allowing you to ask them to start sending invoices via Peppol. Clicking this button will trigger an automated email request, encouraging them to digitise their invoicing. This helps them streamline their process, while you benefit from faster and more efficient payments.
Not sure if your supplier is already using Peppol? You can see it instantly in ING Invoice Manager. If a supplier is registered on the Peppol network, a green Peppol badge will appear next to their name in the supplier file. The same applies to customers—if they are Peppol-connected, they will have a green badge in the customer list and their customer file.
Note: The Peppol badge only appears if you have previously received an invoice from the supplier (imported and processed via Fast input) or if you have already sent them an invoice (as a PDF, digitally via Peppol, or through Fast input).
"}},{"componentType":"highlight","richBody":{"value":"With an ING business account, you can activate the standard version of ING Invoice Manager for free. This smart invoicing tool allows you to easily send, receive, and pay Peppol invoices. Plus, ING Invoice Manager is fully compliant with the new regulations, ensuring you meet invoicing standards effortlessly while saving valuable time.
Thanks to its seamless integration with your ING business current account, you can create, send, and pay invoices in just a few clicks, directly from ING Invoice Manager. No more hassle with scattered receipts or separate software—everything is automatically processed and neatly organised. Less admin, more time to focus on your business!
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"},"title":"Disclaimer"}]},"localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Payments","url":"/en/business/payments"}},"componentType":"editorialHeader","coreHeader":{"body":"But how do you send a Peppol invoice? How can you ensure your invoices are received and paid correctly by clients? And what if you need to convert existing invoices into Peppol format? Our practical guide walks you through everything you need to know about sending Peppol invoices with ING Invoice Manager.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/7ac441401bc42af9/original/selfemployed.JPG","transformBaseUrl":"https://assets.ing.com/transform/bfc199ff-5065-4c38-b529-62a8c25d2fe9/selfemployed","type":"image","width":1700},"subtitle":"With e-invoicing now mandatory since the beginning of 2026, there’s a good change you will need to start sending Peppol invoices as an entrepreneur. This means you’ll have to use the Peppol network, a secure system designed for standardised electronic invoicing.","title":"Sending Peppol invoices: a step-by-step guide"},"date":"2026-01-05","readingTime":3},"publishDate":"2026-01-05T15:08:18.141+01:00"}}