{"type":"document","data":{"id":"3f633fc6-6b13-4c96-a16d-0550d59d0709","localeString":"en-GB","publishDate":"2023-04-17T16:11:16.179+02:00","contentType":"onecms:editorialPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Thanks to the Agent Agreement service, it is now possible for a Legal Entity to appoint a person with the power to open current accounts directly online and more."},"mainHeaderZone":{"componentType":"editorialHeader","coreHeader":{"title":"Agent Agreement","subtitle":"Mandate management"},"backLink":{"textLink":{"url":"/en/business/payments","text":"Payments"}},"date":"2018-04-19","readingTime":5},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Do you wish to sign an Agent Agreement ?"},{"componentType":"paragraph","richBody":{"value":"<p>Download the request form (PDF) to name an account opening agent and/or a mandates management agent. Fill in the online form,save it in your computer and send it back via e-mail to <a href=\"mailto:Business.mandates.management@ing.be\">Business.mandates.management@ing.be</a>.</p><p>Click on the following link to download the required document :</p><p><a href=\"https://assets.ing.com/m/46762f248ff148cf/original/Agent-agreement-for-group-of-companies.pdf\">Mandate management for a group of companies</a></p><p><a href=\"https://assets.ing.com/m/517b3ac6e300f810/original/Agent-agreement-for-a-single-comapny.pdf\">Mandate management for a single company</a></p>"}},{"componentType":"sectionTitle","title":"What is an Agent Agreement ?"},{"componentType":"paragraph","richBody":{"value":"<p>Thanks to the Agent Agreement service, it is now possible for a Legal Entity to appoint a person with the power:</p><ul><li>To open current accounts directly online</li><li>To manage all mandates and proxies online: add - delete - replace</li><li>To view all its proxies online</li><li>To order an Isabel card quickly</li></ul>"}},{"componentType":"sectionTitle","title":"Which types of Agent are available ?"},{"componentType":"paragraph","richBody":{"value":"<p>You can create 2 types of Agent:</p>"}},{"componentType":"paragraph","title":"Account Opening Agent","richBody":{"value":"<p>The legal representative of a company can delegate tasks associated with opening accounts to one or several people. The designated people receive the power to sign documents relating to opening additional accounts.</p>"}},{"componentType":"paragraph","title":"Mandate Management Agent","richBody":{"value":"<p>The legal representative of a company can delegate administrative tasks associated with managing mandates to one or more people. The designated persons receive the power to sign documents relating to managing mandates.</p><p>The function of the account opening or mandate management agent can be executed by the same person.<br />The company can delegate to more than one person. By the way, the same person can be agent for more than one legal person.</p>"}},{"componentType":"sectionTitle","title":"In which secured channels do the Agents exercise their roles?"},{"componentType":"paragraph","richBody":{"value":"<p>Account Opening Agents and Mandate Management Agents can exercise their roles</p><ul><li>via the ING online Business’Bank and Telelink Online services, with the sole condition of having at least a consultation mandate on an ING account</li><li>and also at the branch.</li></ul>"}},{"componentType":"sectionTitle","title":"What are the advantages of the Agent Agreement ?"},{"componentType":"paragraph","richBody":{"value":"<ul><li><strong>Optimisation of processes</strong>: the legal representative delegates his power to the trusted person, who will be the one most involved in the tasks of opening accounts and/or managing mandates.</li><li><strong>Simplification of administrative tasks</strong>: the agent is the person who looks after everything when opening an account or managing a mandate.</li><li><strong>Applied via electronic channels</strong>:<ul><li><strong>Much quicker</strong>: the application to open an account and/or the application to change mandates is registered and confirmed immediately.</li><li><strong>Increased security</strong>: applications are carried out on the basis of an electronic signature.</li><li><strong>Much more flexible</strong>: the online service is available 24 hours a day, 7 days a week.</li></ul></li></ul>"}}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Find your professional loan","intro":"Fill in the online intake form and request yours today.","image":{"transformBaseUrl":"https://assets.ing.com/transform/1bf90ebc-3bef-46e1-bf4a-bfab174c8923/business-bank-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/3946364bc5302e20/original/business-bank-1920.jpg","extension":"jpg"},"link":{"url":"/en/business/payments/business-bank"}}]}]}}}