Travel accident Insurance: this policy covers accidents abroad, using public transport (by air, road, boat, rail,... ) or in a rental car, that is paid for 100% of the costs of the trip (or 30% of the total amount of the organized trip including the transport costs) with your Mastercard Business credit card.
This insurance covers your time abroad providing it does not exceed 60 consecutive days. You are insured up to 200,000 euros in the event of accidental death or permanent disability and up to 60,000 euros additional compensation to cover investigation, rescue and/or repatriation costs.
INSURERS : Zurich Insurance Europe AG, Belgian Branch and Cover-More
Manager of your insurance : QOVER SA/NV
For all other information about this insurance, please refer to the Terms and conditions of the ING Mastercard Business credit card on ing.be > Information and Regulations > Daily Banking and the IPID sheet.
No rights can be derived from the page and in the case of a claim only the T&Cs are taken into account.
"}},{"componentType":"sectionTitle","title":"How do you submit a claim file to the insurer?"},{"componentType":"paragraph","richBody":{"value":"Would you like to use the travel accident insurance linked to your credit card?
"}},{"componentType":"highlight","richBody":{"value":"Submit the claim file online to Qover. Follow the portal instructions and provide the necessary documents/evidences.
"}},{"componentType":"paragraph","richBody":{"value":"For questions about the product and the coverage, please contact Qover via:
- contact form: https://ing-insurances.zendesk.com/hc/en-be/requests/new
- email: ing@qover.com
- phone: +32 2 808 35 14
"}},{"componentType":"sectionTitle"},{"componentType":"paragraph","richBody":{"value":"You are not satisfied with the handling of your claim and you want to file a complaint?
Contact Qover SA, Mediation Department, Rue du Commerce 31, 1000 Brussels Belgium - Tel: +32 2 808 35 14 via the complaint form or by e-mail: mediation@qover.com
Still not satisfied with how your complaint has been handled?
Contact the Insurance Ombudsman, Square De Meeûs 35, B-1000 Brussels – Tel.: +32 2 547 58 71 - Fax : +32 2 547 59 75 -info@ombudsmaninsurance.be - www.ombudsman-insurance.be
Please note that the information on this page does not concern the paying option ING (Global) Assistance to persons or vehicles, in Belgium or while travelling, linked to the ING Visa Gold or ING Mastercard Gold credit card. If you would like to use the ING (Global) Assistance, please contact INTER PARNER ASSISTANCE at +32 2 550 06 00.
"}},{"componentType":"sectionTitle"}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"componentType":"cards","cards":[{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Phishing","body":"How do you recognize internet fraud?","image":{"transformBaseUrl":"https://assets.ing.com/transform/8dc0bf1d-47e0-49ec-86e6-b32cd0dc7092/phishing-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/101eb7fcc28e6469/original/phishing-1920.jpg","extension":"jpg"},"date":"2016-04-13","link":{"url":"/en/individuals/fraud-and-security/online-fraud/recognize-phishing"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Cards","intro":"All services for debit and credit cards","image":{"transformBaseUrl":"https://assets.ing.com/transform/236afa53-53a9-4ee1-909e-cb8e2363b93e/paymentcard","type":"image","width":160,"original":"https://assets.ing.com/m/2856aac7b63d9793/original/paymentcard.svg","extension":"svg"},"link":{"url":"/en/individuals/services/service-section-open/my-cards---selection-page"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Compare our Credit Cards","intro":"And find the one for you!","image":{"transformBaseUrl":"https://assets.ing.com/transform/0042fd03-f978-4445-8b73-1c4d8154a5eb/Man-on-staircase","type":"image","width":5921,"original":"https://assets.ing.com/m/d285fd0ac56ab5/original/Man-on-staircase.jpg","extension":"jpg"},"link":{"url":"/en/individuals/credit-cards/compare-credit-cards"}}]}]}}}