{"type":"document","data":{"id":"d9a61991-7554-46d5-b264-a95a02e1c3c4","localeString":"en-GB","publishDate":"2026-04-17T13:08:38.992+02:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Request free electronic duplicate account statements from the past 10 years via the ING Banking app or Business’Bank. Paper copies are available on request."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"It contains exactly the same information details for a specific period as the original statement. For electronic statements, originals and duplicates are 100% identical.  You can request electronic duplicate statements from the past 10 years free of charge via the ING Banking app or Business’Bank. . If you need paper duplicate statements (for example, if your account is closed or if the statements need to be sent to a different address), you can request them by contacting us.","title":"Duplicate statements","subtitle":"A duplicate is an official copy of an account statement."},"backLink":{"textLink":{"url":"/en/business/payments/invoicemanager","text":"Service and contact"}}},"flexZone":{"flexComponents":[{"componentType":"applicationProcess","steps":{"title":"Request duplicate statements via the ING Banking app","stepList":[{"title":"Go to the relevant account","body":"Open the ING Banking app and tap on the account for which you need duplicate statements."},{"title":"Select ‘Manage’","body":"Tap the blue Manage button."},{"title":"Select 'Download your account statements'"},{"title":"Tap on the blue 'Request duplicates' button","body":"Choose the account and request the statements by date or statement number."}]}},{"componentType":"cta","textLink":{"url":"/banking/request-duplicates?EW=true","text":"Request duplicate statements"}},{"componentType":"applicationProcess","steps":{"title":"Request duplicate statements via Business’Bank","stepList":[{"title":"In the left‑hand navigation, click \"Statements and reporting\"."},{"title":"Choose 'Account statements'"},{"title":"Click the blue 'Request duplicates' button.","body":"Select the account, and request the statements based on the Date or the Statement number."}]}},{"componentType":"cta","textLink":{"url":"/banking/request-duplicates?EW=true","text":"Request duplicate statements"}}]}}}