{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Request free electronic duplicate account statements from the past 10 years via the ING Banking app or Business’Bank. Paper copies are available on request.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"applicationProcess","steps":{"stepList":[{"body":"Open the ING Banking app and tap on the account for which you need duplicate statements.","title":"Go to the relevant account"},{"body":"Tap the blue Manage button.","title":"Select ‘Manage’"},{"title":"Select 'Download your account statements'"},{"body":"Choose the account and request the statements by date or statement number.","title":"Tap on the blue 'Request duplicates' button"}],"title":"Request duplicate statements via the ING Banking app"}},{"componentType":"cta","textLink":{"text":"Request duplicate statements","url":"https://ebanking.ing.be/banking/mobile/request-duplicates?EW=true"}},{"componentType":"applicationProcess","steps":{"stepList":[{"title":"In the left‑hand navigation, click \"Statements and reporting\"."},{"title":"Choose 'Account statements'"},{"body":"Select the account, and request the statements based on the Date or the Statement number.","title":"Click the blue 'Request duplicates' button."}],"title":"Request duplicate statements via Business’Bank"}},{"componentType":"cta","textLink":{"text":"Request duplicate statements","url":"https://ebanking.ing.be/banking/request-duplicates"}}]},"hasMacro":false,"id":"d9a61991-7554-46d5-b264-a95a02e1c3c4","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Service and contact","url":"/en/business/payments/invoicemanager"}},"componentType":"productHeader","coreHeader":{"body":"It contains exactly the same information details for a specific period as the original statement. For electronic statements, originals and duplicates are 100% identical.  \r\n\r\nYou can request electronic duplicate statements from the past 10 years free of charge via the ING Banking app or Business’Bank. . \r\n\r\nIf you need paper duplicate statements (for example, if your account is closed or if the statements need to be sent to a different address), you can request them by contacting us.","subtitle":"A duplicate is an official copy of an account statement.","title":"Duplicate statements"}},"publishDate":"2026-05-19T14:38:20.900+02:00"}}