... go to Business'Bank.
You will be asked to
You will receive an e-mail confirming the activation of ING Multi Mandate (=IMM)
To use itsme, you need to download and activate the application on your mobile phone (more information here: https://www.itsme.be/en/get-started ).
If you prefer the identity card, you will need to download the eID software: https://eid.belgium.be/nl
"}},{"title":"How can I log on to the ING Multi Mandate?","richBody":{"value":"ING Multi Mandate allows you to create as many users as you like. For each user, you'll be able to define his/her access rights. You define who can see what and which actions he/she may take. Users prepare payments, manage files and send payments. You're able to limit the access level to consult information, prepare payments or create reports.
"}},{"title":"What to do in case of technical issues?","richBody":{"value":"When you need technical support, you can call
"},"textLinks":[{"url":"tel:003224646404","text":"EN: +32 2 464 60 04"},{"url":"tel: 0032 2 464 64 02","text":"FR: +32 2 464 60 02"},{"url":"tel: 0032 2 464 64 01","text":"NL: +32 2 464 60 01"}]},{"title":"What about pricing?","richBody":{"value":"The first year you will benefit from ING Multi Mandate for free, no matter the number of mandated accounts you'll manage. After the first year, you will be charged €5,00 per month (VAT excl.) with an unlimited number of mandated accounts and users.
"}},{"title":"Is it secure?","richBody":{"value":"ING Multi Mandate is compliant with the highest security standards for the protection of information and data.
"}},{"title":"Terms and conditions of ING Multi Mandate","richBody":{"value":"Document
"},"textLinks":[{"url":"https://assets.ing.com/m/7b63ee1f6b90c8f0/general-terms-and-conditions-ing-multi-mandate-EN.pdf","text":"Terms and conditions"}]}]},{"componentType":"sectionTitle","title":"Services and contact"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Any questions?","intro":"Find out more!","image":{"transformBaseUrl":"https://assets.ing.com/transform/20f1c7c4-c7c1-4be5-a1b1-095f57a89efc/Pencil-bubble_Outline_RGB","type":"image","width":267,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/4881bcedb44bebe7/original/Pencil-bubble_Outline_RGB.png","extension":"png"},"link":{"url":"/en/business/services"}}]}]},"complementaryZone":{"flexComponents":[{"componentType":"linkList","linkListCTA":{"textLink":{"url":"/en/business/services","text":"More services and how to contact us"},"icon":{"transformBaseUrl":"https://assets.ing.com/transform/17ab810b-a787-41bc-88ca-239a49ec86cf/Callcentre-service_Outline_RGB","type":"image","width":267,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/3914228ee5d88e71/original/Callcentre-service_Outline_RGB.png","extension":"png"}},"iconTitle":{"icon":{"transformBaseUrl":"https://assets.ing.com/transform/d3ab3190-a4bc-495d-8a97-3cd276f74e4b/Search_outline_orange_RGB","type":"image","width":267,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/519f282855eb7367/original/Search_outline_orange_RGB.png","extension":"png"},"title":"Get your answer in no time (FAQs)"},"textLinks":[{"url":"/en/business/payments/ing-multi-mandate-overview","text":"Overview of the main functionalities"},{"url":"/en/business/payments/ing-multi-mandate-faq-login","text":"Activation and login"},{"url":"/en/business/payments/ing-multi-mandate-configuration","text":"Configuration"},{"url":"/en/business/payments/ing-multi-mandate-import-beneficiaries","text":"How to import beneficiaries"},{"url":"/en/business/payments/ing-multi-mandate-payments","text":"Manage your accounts"},{"url":"/en/business/payments/ing-multi-mandate-paiements-groups","text":"Groups of payments"},{"url":"/en/business/payments/ing-multi-mandate-reports","text":"Reports and export data"},{"url":"/en/business/payments/ing-multi-mandate-dossiers","text":"Create dossiers"},{"url":"/en/business/payments/need-help-ing-multi-mandate","text":"Need help"},{"url":"/en/business/payments/new-on-imm","text":"What is new on IMM"},{"url":"/banking/itsme","text":"All about itsme"},{"url":"https://assets.ing.com/m/43b100da3ee6c947/PrivalisServicesFR.pdf","text":"Privalis Services (FR)"}]},{"componentType":"sectionTitle","title":"Also interesting!"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Overview ING Multi Mandate","intro":"A quick overview of the main features","image":{"transformBaseUrl":"https://assets.ing.com/transform/4b3767f2-cb73-43b6-93d1-c325d8646066/imm-overview-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/18ab92d3021ae746/original/imm-overview-1920.jpg","extension":"jpg"},"link":{"url":"/en/business/payments/ing-multi-mandate-overview"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"ING Privalis Services","intro":"For lawyers","image":{"transformBaseUrl":"https://assets.ing.com/transform/819f073b-f2d6-45f2-a9ba-b6687f6519ca/privalis-lawyers-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/184d8bf8f911874c/original/privalis-lawyers-1920.jpg","extension":"jpg"},"link":{}}]}]}}}