{"type":"document","data":{"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also good to know!"},{"cards":[{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/70f0938332128562/original/young-woman-using-laptop-while-sitting-on-table.jpg","transformBaseUrl":"https://assets.ing.com/transform/3e3d54dd-25fa-4189-9856-9e62f6f37c45/young-woman-using-laptop-while-sitting-on-table","type":"image","width":5932},"intro":"Offer your customers a wide range of payment options.","link":{"url":"/en/business/payments/incoming-payments-ing-checkout"},"title":"Receiving payments in your webshop"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"svg","original":"https://assets.ing.com/m/7669d7f54df56cbb/original/hands-mobile-phones-coins-no-padding.svg","transformBaseUrl":"https://assets.ing.com/transform/f37052b5-b322-4913-ba42-cfcf8e17c0e7/hands-mobile-phones-coins-no-padding","type":"image","width":0},"intro":"Accept smartphone payments via a QR code","link":{"url":"/en/business/payments/wero/wero"},"title":"Wero"}],"componentType":"cards"}]},"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Payment Terminals: Accept card payments in your shop, on the move or via smartphone.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Why choose an ING payment terminal?"},{"alignedImage":{"position":"left","extension":"jpg","original":"https://assets.ing.com/m/7ba5faba5a793523/original/POS_Belgium_A77.jpg","transformBaseUrl":"https://assets.ing.com/transform/e283ce16-07f4-42d7-8231-32b971c3a01c/POS_Belgium_A77"},"componentType":"paragraph","richBody":{"value":""},"title":"Enjoy total convenience and control of your incoming payments."},{"componentType":"paragraph","richBody":{"value":"

From smartphone app to payment terminal choose the setup that fits your way of working.

"},"title":"Payment solutions that grow with your business","video":{"type":"video","originalUrl":"https://assets.ing.com/m/65866c45bd180056/original/ing-payment-terminal_EN.mp4","videoPreviewURLs":["https://assets.ing.com/asset/7e10ad0e-578c-4173-aa97-82803126fea3/480p/ing-payment-terminal_EN.mp4","https://assets.ing.com/asset/7e10ad0e-578c-4173-aa97-82803126fea3/1080p/ing-payment-terminal_EN.mp4","https://assets.ing.com/asset/7e10ad0e-578c-4173-aa97-82803126fea3/720p/ing-payment-terminal_EN.mp4","https://assets.ing.com/asset/7e10ad0e-578c-4173-aa97-82803126fea3/mp4/ing-payment-terminal_EN.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/65866c45bd180056/mini-ing-payment-terminal_EN.jpg","webimage":"https://assets.ing.com/m/65866c45bd180056/webimage-ing-payment-terminal_EN.jpg","thul":"https://assets.ing.com/m/65866c45bd180056/thul-ing-payment-terminal_EN.jpg"},"extension":["mp4"]}},{"componentType":"sectionTitle","title":"Which payment terminal to choose?"},{"comparisonCardList":[{"image":{"extension":"svg","original":"https://assets.ing.com/asset/28c424f1-ffd4-42db-a78a-4fb9d3fbb046/Call-ING-phone-spot-1-1.svg","transformBaseUrl":"https://assets.ing.com/transform/28c424f1-ffd4-42db-a78a-4fb9d3fbb046/Call-ING-phone-spot-1-1","type":"image","width":131},"subtitle":"Just your phone used as a POS","title":"SoftPOS","usps":[{"body":"Download for free","iconType":"check-mark"},{"body":"Recommended for up to 400 payments/month","iconType":"check-mark"}]},{"features":{"featureBody":"Type: A77​","featureTitle":""},"image":{"extension":"png","original":"https://assets.ing.com/m/1d6a8d9e751f3470/original/A77-terminal.png","transformBaseUrl":"https://assets.ing.com/transform/afaede08-cfbd-4025-89cd-804bfa208a75/A77-terminal","type":"image","width":3840},"subtitle":"Without a printer","title":"Mobile","usps":[{"body":"Buy: €449","iconType":"check-mark"},{"body":"Rent: €32/month**","iconType":"check-mark"}]},{"features":{"featureBody":"Type: A920​","featureTitle":""},"image":{"extension":"png","original":"https://assets.ing.com/m/2ad272534c6850fa/original/A920-terminal.png","transformBaseUrl":"https://assets.ing.com/transform/ad56541b-dfd0-4d66-819d-96abf0b5250d/A920-terminal","type":"image","width":800},"subtitle":"With a printer","title":"Mobile","usps":[{"body":"Buy: €649","iconType":"check-mark"},{"body":"Rent: €38/month**","iconType":"check-mark"}]},{"features":{"featureBody":"Type: A35​","featureTitle":""},"image":{"extension":"png","original":"https://assets.ing.com/m/69970267be4d24c6/original/Terminal-A35_tr.png","transformBaseUrl":"https://assets.ing.com/transform/3ef26377-6664-4186-88d6-19f24ffc5d3e/Terminal-A35_tr","type":"image","width":1325},"subtitle":"Without a printer","title":"Fixed *","usps":[{"body":"Buy: €549","iconType":"check-mark"},{"body":"Rent: €34.50/month**","iconType":"check-mark"}]}],"componentType":"comparisonCards","title":"SoftPOS,Mobile,Mobile,Fixed *"},{"componentType":"paragraph","richBody":{"value":"

* An electronic cash register (ECR) is required to order this terminal. Check with your cash register system provider for more info and the options to connect this payment terminal.
** The rental term is a minimum of 24 months

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Phone: +32 2 547 89 99
Email: ingmerchantservices@ing.be

Tip: For fast processing, have your company VAT number and IBAN to hand when you contact us.

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Yes, this is possible. However, you’ll need a separate contract for ING Checkout, our payment platform for online shops.

"},"title":"Can I use the self-service payment portal for both my physical store and online shop?"},{"alignedImage":{"position":"left"},"richBody":{"value":"

You can choose daily, weekly or monthly gross payouts. You set your preferred payout frequency in the self-service portal.

"},"title":"When will I receive my payouts?"},{"alignedImage":{"position":"left"},"richBody":{"value":"

Log into Business’Bank via ing.be. You’ll find your monthly invoices for the rent and transaction costs of your payment terminal under ‘Transaction details’.

"},"title":"Where can I find my invoices?"},{"alignedImage":{"position":"left"},"richBody":{"value":"

You’ll find the details of each transaction in the self-service portal under the ‘Reports’ menu.​

"},"title":"Where can I view a detailed statement of my transactions?"},{"richBody":{"value":"

Yes, absolutely. All payment terminals must meet strict international certification standards to ensure secure transactions. The terminals provided by ING and its partners are always equipped with the latest certifications.​

With ING Payment Terminal, you benefit from:​

You can count on a payment experience that’s both safe and dependable.

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Absolutely! You can turn your smartphone into a payment terminal, either as a standalone solution or to complement your existing physical terminal. It’s a flexible and convenient way to accept payments. 

"},"title":"Can I accept payments using just my mobile phone?"},{"richBody":{"value":"

Pay. is our payment partner. Through our collaboration, ING terminals offer a payment solution that simplifies both online and in-store transactions, improves customer satisfaction and supports your business growth.

"},"title":"I see a mention of Pay. in my invoice or dashboard – what is it?"},{"richBody":{"value":"

Yes. You need to have an ING business current account to enjoy the benefits of an ING payment terminal. Choose the current account that suits your business and open it easily and quickly online.

"},"title":"Do I need to be an ING business customer to have an ING payment terminal ?"},{"richBody":{"value":"

Whether you rent or purchase your payment terminal, you can count on our technical support team to help with any issues or maintenance needs.​

Support hours: Monday to Friday, 8:00 – 18:00​
Call us: +32 2 547 89 99
Email:  ingmerchantservices@ing.be ​

For general questions, feel free to reach out to ING Merchant Services.

 

"},"title":"Who can I contact for technical support or maintenance questions?"}],"componentType":"accordion"}]},"hasMacro":false,"id":"178f8374-8748-4783-a6ff-6d90873eb403","legalZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Terms and conditions"},{"componentType":"paragraph","richBody":{"value":""}}]},"localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Getting paid","url":"/en/business/payments"}},"componentType":"productHeader","coreHeader":{"body":"Choose between mobile or fixed terminals, fully integrated with your ING account.","headerImage":{"extension":"png","original":"https://assets.ing.com/asset/729675cd-344e-44a1-a3da-309823d603cf/POS_Belgium_A920.png","transformBaseUrl":"https://assets.ing.com/transform/729675cd-344e-44a1-a3da-309823d603cf/POS_Belgium_A920","type":"image","width":800},"promoLabel":{"body":"New","labelType":"operational"},"promoText":"New offer – Discover it now!","subtitle":"Empower your customers to pay their way: by card, smartphone or smartwatch​","title":"Payment terminals"},"cta":{"componentType":"cta","textLink":{"text":"Order a terminal","url":"https://ebanking.ing.be/banking/ing-payment-terminal/onboarding?EW=true"}},"headerNotification":{"notification":{"body":"If you sign your contract before June, billing will be processed retroactively as soon as everything is set up.","notificationType":"information","personalizationTaxonomy":{"taxonomyType":"personalizationTaxonomy"},"productTaxonomy":{"taxonomyType":"productTaxonomyContainer"}}},"secondaryCta":{"textLink":{"text":"Do a simulation","url":"/en/business/payments/ing-payment-terminal/onboarding"}},"usps":[{"body":"Immediately linked to your ING account​","icon":{"altTextDE":"\"\"","altTextEN":"Logo: ING","altTextFR":"\"\"","altTextNL":"Logo: ING","extension":"png","original":"https://assets.ing.com/m/74ac651285838d32/original/Identifier_outline_orange_RGB.png","transformBaseUrl":"https://assets.ing.com/transform/760a4198-aa25-47a8-84d8-cee7f4fa7c18/Identifier_outline_orange_RGB","type":"image","width":267}},{"body":"Daily payout​","icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/6716bef44a00873b/original/Transactions-Payment_Request_Euro_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/a7d6cbed-1598-4833-9544-de6d8e2f3a10/Transactions-Payment_Request_Euro_Outline","type":"image","width":32}},{"body":"Easy monitoring of transactions​","icon":{"extension":"png","original":"https://assets.ing.com/m/3d9f900d3d371a05/original/Monitor_outline_orange_RGB-1.png","transformBaseUrl":"https://assets.ing.com/transform/bff3e3dd-027b-492c-b9c6-667d8d7346c3/Monitor_outline_orange_RGB-1","type":"image","width":267}}]},"publishDate":"2026-04-30T13:50:57.032+02:00"}}