From smartphone app to payment terminal choose the setup that fits your way of working.
"},"title":"Payment solutions that grow with your business","video":{"type":"video","originalUrl":"https://assets.ing.com/m/65866c45bd180056/original/ing-payment-terminal_EN.mp4","videoPreviewURLs":["https://assets.ing.com/asset/7e10ad0e-578c-4173-aa97-82803126fea3/480p/ing-payment-terminal_EN.mp4","https://assets.ing.com/asset/7e10ad0e-578c-4173-aa97-82803126fea3/1080p/ing-payment-terminal_EN.mp4","https://assets.ing.com/asset/7e10ad0e-578c-4173-aa97-82803126fea3/720p/ing-payment-terminal_EN.mp4","https://assets.ing.com/asset/7e10ad0e-578c-4173-aa97-82803126fea3/mp4/ing-payment-terminal_EN.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/65866c45bd180056/mini-ing-payment-terminal_EN.jpg","webimage":"https://assets.ing.com/m/65866c45bd180056/webimage-ing-payment-terminal_EN.jpg","thul":"https://assets.ing.com/m/65866c45bd180056/thul-ing-payment-terminal_EN.jpg"},"extension":["mp4"]}},{"componentType":"sectionTitle","title":"Which payment terminal to choose?"},{"comparisonCardList":[{"image":{"extension":"svg","original":"https://assets.ing.com/asset/62dc8cce-f9a2-4805-9753-56708f8aac1b/ipt_softposv2.svg","publishedAt":"2026-09-02T15:01:49Z","transformBaseUrl":"https://assets.ing.com/transform/62dc8cce-f9a2-4805-9753-56708f8aac1b/ipt_softposv2","type":"image","updatedAt":"2026-09-02T15:02:14Z","width":296},"subtitle":"Just use your smartphone as your payment terminal","title":"SoftPOS","usps":[{"body":"No download or monthly subscription fees","iconType":"check-mark"},{"body":"Pay only for your transactions","iconType":"check-mark"}]},{"features":{"featureBody":"Type: A77","featureTitle":""},"image":{"extension":"png","original":"https://assets.ing.com/m/1d6a8d9e751f3470/original/A77-terminal.png","publishedAt":"2025-07-22T12:10:31Z","transformBaseUrl":"https://assets.ing.com/transform/afaede08-cfbd-4025-89cd-804bfa208a75/A77-terminal","type":"image","updatedAt":"2025-07-22T12:10:52Z","width":3840},"subtitle":"Without a printer","title":"Mobile","usps":[{"body":"Buy: €449","iconType":"check-mark"},{"body":"Rent: €32/month**","iconType":"check-mark"}]},{"features":{"featureBody":"Type: A920","featureTitle":""},"image":{"extension":"png","original":"https://assets.ing.com/m/2ad272534c6850fa/original/A920-terminal.png","publishedAt":"2025-07-22T12:10:58Z","transformBaseUrl":"https://assets.ing.com/transform/ad56541b-dfd0-4d66-819d-96abf0b5250d/A920-terminal","type":"image","updatedAt":"2025-07-22T12:11:20Z","width":800},"subtitle":"With a printer","title":"Mobile","usps":[{"body":"Buy: €649","iconType":"check-mark"},{"body":"Rent: €38/month**","iconType":"check-mark"}]},{"features":{"featureBody":"Type: A35","featureTitle":""},"image":{"extension":"png","original":"https://assets.ing.com/m/69970267be4d24c6/original/Terminal-A35_tr.png","publishedAt":"2025-09-26T13:34:27Z","transformBaseUrl":"https://assets.ing.com/transform/3ef26377-6664-4186-88d6-19f24ffc5d3e/Terminal-A35_tr","type":"image","updatedAt":"2026-02-19T10:38:49Z","width":1325},"subtitle":"Without a printer","title":"Fixed *","usps":[{"body":"Buy: €549","iconType":"check-mark"},{"body":"Rent: €34.50/month**","iconType":"check-mark"}]}],"componentType":"comparisonCards","title":"SoftPOS,Mobile,Mobile,Fixed *"},{"componentType":"paragraph","richBody":{"value":"* An electronic cash register (ECR) is required to order this terminal. Check with your cash register system provider for more info and the options to connect this payment terminal.
** The rental term is a minimum of 24 months.
Smartphone terminal (ING SoftPOS) | Basic plan for other terminal types | Advanced plan for other terminal types |
|---|---|---|
FREE | 3 EUR/month | 12 EUR/ month |
| Ideal for less than 400 transactions/month | Ideal for less than 400 transactions/month | Ideal for more than 400 transactions/month |
Phone: +32 2 547 89 99
Email: ingmerchantservices@ing.be
Tip: For fast processing, have your company VAT number and IBAN to hand when you contact us.
"},"title":"Contact us"},{"componentType":"sectionTitle","title":"Frequently asked questions"},{"accordionList":[{"richBody":{"value":"Yes, this is possible. However, you’ll need a separate contract for ING Checkout, our payment platform for online shops.
"},"title":"Can I use the self-service payment portal for both my physical store and online shop?"},{"alignedImage":{"position":"left"},"richBody":{"value":"The payout takes place 1 to 2 business days after the transaction date.
"},"title":"When will I receive my payouts?"},{"alignedImage":{"position":"left"},"richBody":{"value":"Log into Business’Bank via ing.be. You’ll find your monthly invoices for the rent and transaction costs of your payment terminal under ‘Transaction details’.
"},"title":"Where can I find my invoices?"},{"alignedImage":{"position":"left"},"richBody":{"value":"You’ll find the details of each transaction in the self-service portal under the ‘Reports’ menu.
"},"title":"Where can I view a detailed statement of my transactions?"},{"richBody":{"value":"Yes, absolutely. All payment terminals must meet strict international certification standards to ensure secure transactions. The terminals provided by ING and its partners are always equipped with the latest certifications.
With ING Payment Terminal, you benefit from:
You can count on a payment experience that’s both safe and dependable.
"},"title":"Are payment terminals secure and reliable?"},{"richBody":{"value":"Absolutely! You can turn your smartphone into a payment terminal, either as a standalone solution or to complement your existing physical terminal. It’s a flexible and convenient way to accept payments.
"},"title":"Can I accept payments using just my mobile phone?"},{"richBody":{"value":""Pay." is our payment partner. Through our collaboration, ING terminals offer a payment solution that simplifies both online and in-store transactions, improves customer satisfaction and supports your business growth.
"},"title":"I see a mention of \"Pay.\" in my invoice or dashboard – what is it?"},{"richBody":{"value":"Yes. You need to have an ING business current account to enjoy the benefits of an ING payment terminal. Choose the current account that suits your business and open it easily and quickly online.
"},"title":"Do I need to be an ING business customer to have an ING payment terminal ?"},{"richBody":{"value":"Whether you rent or purchase your payment terminal, you can count on our technical support team to help with any issues or maintenance needs.
Support hours: Monday to Friday, 8:00 – 18:00
Call us: +32 2 547 89 99
Email: ingmerchantservices@ing.be
For general questions, feel free to reach out to ING Merchant Services.
"},"title":"Who can I contact for technical support or maintenance questions?"},{"richBody":{"value":"
Voucher activation is set up directly between you and the voucher issuer (Pluxee, Monizze, Edenred, etc.). Although this step needs to be initiated by you, ING and our partner company PAY will gladly take care of the technical activation on your terminal once it is complete!
Please note that Meal Vouchers, Eco Vouchers, and Gift Vouchers can only be activated on physical payment terminals. These voucher types are not supported on SoftPOS.
Set up contract with the voucher issuer (mandatory)
You must have a direct contract with the voucher issuer (Edenred, Monizze, or Pluxee). Without this contract, you cannot accept vouchers.
The voucher issuer will validate your eligibility and determine the applicable commercial terms.
Activation Process
Register with one of the following voucher issuers:
Prepare the following information:
Ensure you have the Terminal ID of every payment terminal on which vouchers need to be activated.
Need help finding your Terminal ID?
If the voucher issuer asks for the name of the terminal acquirer, provide:
Once your registration is approved, the voucher issuer will provide a unique identifier.
Send the unique identifier to ingmerchantservices@ing.be.
ING and PAY will then activate voucher acceptance on the payment terminal.
"},"title":"How can I activate meal vouchers / eco vouchers / gift vouchers on my ING payment terminal?"}],"componentType":"accordion"}]},"hasMacro":false,"id":"178f8374-8748-4783-a6ff-6d90873eb403","legalZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Terms and conditions"},{"componentType":"paragraph","richBody":{"value":"
Disclaimer
Free download and subscription of the app. ING SoftPos is available exclusively to customers with an ING Professional Current Account or ING Corporate Plus Account. Payment transactions fees are applicable and charged separately according to the applicable tariff schedule. Consult the latest pricing and conditions on ing.be.
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