| Basic | Advanced | |
|---|---|---|
| Bancontact | € 0.30 | € 0.25 |
| Visa, MasterCard (debit, credit) | € 0.15 + 1.70% | € 0.15 + 1.50% |
| PayPal | € 0.10 + PayPal fee | € 0,.0 + PayPal fee |
| Amex | € 0.25 + 2.75% | € 0.20 + 2.50% |
| Klarna | € 1.00 + 2.95% | € 1.00 + 2.95% |
| Apple Pay / Google Pay | Per card | Per card |
See a detailed price list of the various payment methods available with both the ING Basic and ING Advanced packages here.
"}},{"componentType":"highlight","title":"A tailor-made solution for medium-sized companies","richBody":{"value":"If you are a medium-sized company (MidCorp) interested in ING Checkout, please contact us at ingmerchantservices@ing.be for a checkout solution tailored to your needs.
"}},{"componentType":"sectionTitle","title":"Frequently asked questions"},{"componentType":"accordion","accordionList":[{"title":"Who is ING’s technical partner?","richBody":{"value":"ING Checkout’s technical partner is Pay, a Payment Service Provider (PSP) that gives you access to a powerful payment solution designed to simplify online payments, enhance customer satisfaction and drive business growth. For more information on Pay. visit www.pay.nl
"}},{"title":"How much will I pay for ING Checkout?","richBody":{"value":"ING Checkout pricing is based on 2 costs: a monthly subscription fee and a cost per transaction.
1. Monthly subscription fee
2. Cost per transaction
See the detailed price list for the various payment methods available with both ING Basic and ING Advanced here.
"}},{"title":"When will I be paid?","richBody":{"value":"You decide when you want your funds to be paid out (clearing frequency). Via the portal, you can set your preferred clearing frequency to daily, weekly or monthly.
"}},{"title":"Where can I find my invoice?","richBody":{"value":"Your monthly invoice will be available in Business‘Bank under ‘Transaction details’.
"}},{"title":"Where can I find a detailed statement of my transactions?","richBody":{"value":"You will find the details about each transaction in your ING Checkout portal in the ‘Reports’ menu.
"}},{"title":"How can I add a new payment method?","richBody":{"value":"In your ING Checkout portal you can add or remove a payment method in the ‘Settings’ menu and then under ‘Sales locations’.
"}},{"title":"Can ING Checkout be connected to a physical POS?","richBody":{"value":"ING checkout is not designed to connect to a physical POS.
"}},{"title":"What is a webshop plug-in, and which plug-ins are available with ING Checkout?","richBody":{"value":"A plug-in is a small piece of software that lets you link payment methods to existing webshop systems. It’s how you can quickly and easily offer your preferred payment methods to your customers.
ING Checkout is compatible with a wide range of plug-ins available in the market.
An exhaustive list is available here.
You can connect your webshop to ING Checkout in 3 easy steps:
1. Integration
In order to connect your sales location, you’ll choose to integrate it with a plug-in, a payment link, an SDK or an API. More information can be found here.
2. Testing
After successful integration, you can run a test transaction using the sales location test module. This will also let you test all the functions of your webshop. More information can be found here.
3. Activation
After a successful test-run, your sales location can go live. Your customers will then be directed to the payment screen for the selected payment option.
"}},{"title":"Where can I find my API token(s)?","richBody":{"value":"In your ING Checkout portal, you can navigate to your API tokens by going to the ‘Merchant’ menu and then ‘API Tokens’.
"}},{"title":"Still have questions?","richBody":{"value":"We’re here to help! Contact us on weekdays from 8am to 5pm: