{"type":"document","data":{"id":"3f847fa9-9887-4fb2-8610-c4bb278df9be","localeString":"en-GB","publishDate":"2024-06-03T13:07:13.071+02:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Easily manage and download your electronic account statements via Business'Bank"},"mainHeaderZone":{"componentType":"productHeader","cta":{"componentType":"cta","textLink":{"url":"https://ebanking.ing.be/banking/manage-reception-method?EW=true","text":"Manage my account statements"}},"coreHeader":{"body":"Cut down on the paperwork with account statements in digital format. Choose when and how often you receive them via Business'Bank.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/33556e86-5e2a-47e4-b8e8-477a9d1c3401/business-electronic-account-statements-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/3335ce912ca9edb3/original/business-electronic-account-statements-1920.jpg","extension":"jpg"},"title":"Electronic account statements","subtitle":"Easily manage and download your account statements"},"backLink":{"textLink":{"url":"/en/business/payments","text":"Payments"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Electronic account statements in a nutshell"},{"componentType":"productFeatures","image":{"transformBaseUrl":"https://assets.ing.com/transform/fd9a3e39-c944-419b-824f-3d5d9e81063a/ING_0208_RICHICONS_2","type":"image","width":200,"original":"https://assets.ing.com/m/674788b29a88d894/original/ING_0208_RICHICONS_2.svg","extension":"svg"},"highlighted":false,"items":[{"body":"You can easily manage your electronic account statements via your computer, 24/7! Saving you valuable time in the process. You choose when and how often you receive your account statements in PDF format.","title":"Easy to manage"},{"body":"A PDF of your account statements is created and each statement in the document is numbered for each day a transaction occurs on your ING accounts. If you use CODA files, financial reporting or Isabel, the numbering of your statements will also automatically be the same.","title":"Clear numbering"},{"body":"The legal value of an electronic account statement is exactly the same as that of a paper copy. The same is true of electronic duplicates.","title":"Legally compliant"},{"body":"You alone have access to your account statements via your highly secure connection to Business'Bank.","textLink":{"url":"/en/individuals/fraud-and-security/online-security/secured-by-ing","text":"highly secure connection"},"title":"Highly secure"},{"body":"Paper account statements take up space and collect dust. Download your electronic account statements via Business'Bank instead.","textLink":{"url":"/en/business/payments/business-bank","text":"business-bank"},"title":"Saves space"},{"body":"No need to print your account statements any more, thereby minimising your environmental impact.","title":"Greener"}]},{"componentType":"sectionTitle","title":"Manage my electronic account statements"},{"componentType":"paragraph","richBody":{"value":"<p>Already selected electronic account statements in Business&apos;Bank? <a href=\"https://ebanking.ing.be/banking/manage-reception-method\">Check now</a>! Then discover how easy it is to manage your statements via Business&apos;Bank 24/7!</p><ul><li><strong>Manage:</strong> choose how often you want to receive your electronic account statements in PDF format. You can even specify a start date (e.g. every 15th of the month). The default option is daily account statements.</li><li><strong>Download </strong>and consult<strong>:</strong> view your electronic account statements for up to two year via Business&apos;Bank. You can also <a href=\"https://ebanking.ing.be/banking/account-estatements\">download</a> and save them to your hard drive.</li><li><strong>Create duplicate statements: </strong>create your own duplicate account statements, even without having downloaded the original!</li></ul><p> </p>"}},{"componentType":"accordion","accordionList":[{"title":"How can I view the statements for a business account?","richBody":{"value":"<p>No need to duplicate paper statements. Simply manage the mandates on your legal entity accounts via <a href=\"https://ebanking.ing.be/en/business/payments/business-bank\">Business&apos;Bank</a>. Everyone who has access to a specific account will receive the same electronic statements via <a href=\"https://ebanking.ing.be/en/business/payments/business-bank\">Business&apos;Bank</a>.</p>"}},{"title":"How can I request duplicates of my account statements digitally?","richBody":{"value":"<p>You can request a duplicate of your electronic account statements via <a href=\"https://ebanking.ing.be/en/business/payments/business-bank\">Business&apos;Bank</a>. As a result, the <strong>content</strong> and <strong>number</strong> of the duplicate will be <strong>exactly the same</strong> as in the original statement.</p><p>To specify which statement to duplicate, you can <strong>indicate either</strong>:</p><ul><li>The <strong>date</strong> of the transaction in your account in which you are interested. For example, if you want to view/check a banking transaction carried out on that day, but you no longer have the relevant statement.</li><li>The <strong>number</strong> of the account statement you are missing.</li></ul><p>The duplicate will be available in Business’Bank for seven days after sending your request. This gives you enough time to download the PDF file and save it on your PC.</p>"}},{"title":"How much does it cost?","richBody":{"value":"<ul><li>Electronic duplicates of account statements dating back up to 10 years are <a href=\"https://ebanking.ing.be/banking/request-duplicates\">available on request free of charge via Business&apos;Bank</a>.</li><li>You can also request paper statement duplicates (e.g. if your account has been closed or if you need your statement to be sent to a different address) by <a data-type=\"unknown\">contacting us</a>. The fee is €30 per 12-month period. You will receive your duplicates by post.</li></ul>"}},{"title":"In which format are the statements available?","richBody":{"value":"<p>Electronic account statements and duplicates are available in <strong>PDF format</strong>. If you request more than 1, they will be compressed together in a ZIP file. This enables you to save the files easily on your computer.</p>"}},{"title":"How does the numbering of electronic account statements work?","richBody":{"value":"<p>For each day a transaction takes place on your ING business accounts, a numbered account statement is created. If you also use CODA files, other financial reports or Isabel, this numbering will automatically be the same. </p>"}},{"title":"What is the legal value of the digital version?","richBody":{"value":"<p>The <strong>account statement</strong> is the original copy. That means that there can only be one of them, even in digital format. Whether this account statement is <strong>electronic or on paper, it has the same legal value</strong>.</p><p>The same is true for duplicates. Each is an official copy of the original statement, providing the same information about transactions carried out over a given period. The content and number of the duplicate will be exactly the same as the original. <strong>Duplicate account statements</strong> have the <strong>same legal value as the original. Even in electronic format!</strong></p>"}},{"title":"If I still have questions","richBody":{"value":"<p>Visit the <a href=\"https://ebanking.ing.be/en/business/daily-banking/cards-and-payments/account-statements-frequently-asked-questions\">Frequently asked questions</a> page</p>"}}]},{"componentType":"sectionTitle","title":"Manage my e-statements"},{"componentType":"applicationProcess","steps":{"stepList":[{"title":"Go to Business'Bank","body":"Not registered yet?","textLink":{"url":"/en/business/payments/business-bank","text":"Sign up now"}},{"title":"Download statements","body":"With a simple click","textLink":{"url":"https://ebanking.ing.be/banking/account-estatements","text":"Go to Business'Bank"}},{"title":"Manage my preferences","body":"When and how often","textLink":{"url":"https://ebanking.ing.be/banking/manage-reception-method?EW=true","text":"Do it now"}}]}},{"componentType":"sectionTitle","title":"Services and contact"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Request statement duplicates​ by contacting us","intro":"For accounts with paper statements or closed accounts​","image":{"transformBaseUrl":"https://assets.ing.com/transform/798fab21-b0c1-4a57-93a8-b6aff7067861/Documents-Folder_Open_Outline","type":"image","width":32,"altTextNL":"\"\"","original":"https://assets.ing.com/m/685504b7b433106b/original/Documents-Folder_Open_Outline.svg","extension":"svg"},"link":{"url":"/en/business/services/contact-us"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Request and download documents","intro":"Obtaining specific documents or certificates for your business is easy with the ING Banking app or Business'Bank","image":{"transformBaseUrl":"https://assets.ing.com/transform/798fab21-b0c1-4a57-93a8-b6aff7067861/Documents-Folder_Open_Outline","type":"image","width":32,"altTextNL":"\"\"","original":"https://assets.ing.com/m/685504b7b433106b/original/Documents-Folder_Open_Outline.svg","extension":"svg"},"link":{"url":"https://ebanking.ing.be/banking/documents"}}]},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"url":"/en/business/services","text":"More services and how to contact us"}]}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Business'Bank","intro":"Manage your business transactions online","image":{"transformBaseUrl":"https://assets.ing.com/transform/92a7c9e7-823d-41be-b011-e2ddcb413bc2/business-bank-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/47127c0575c7ff6f/original/business-bank-1920.jpg","extension":"jpg"},"link":{"url":"/en/business/payments/business-bank"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Telelink@Isabel","intro":"All your banking in one place","image":{"transformBaseUrl":"https://assets.ing.com/transform/a09b3a88-5fab-4d95-bb97-1072dbdc018b/multi-bank-management-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/17a37de74d5562ec/original/multi-bank-management-1920.jpg","extension":"jpg"},"link":{"url":"/en/business/payments/telelink-isabel"}}]}]}}}