For your private account, discover the extra services automatically attached to it. They make a real difference to your budget as they help you save up to 500 euros a year !
You are a self-employed customer? Discover again the advantages from your ING professional current account, with among others: unlimited mandates holders, an international bank card, free withdrawals from ATMs throughout the euro zone.
Save time for the important things with our online services private or professional.
"}},{"componentType":"sectionTitle","title":"What do I need to do before closing my account?"},{"componentType":"paragraph","richBody":{"value":"Your savings accounts can be closed via your ING Banking app by clicking on the tab Services > accounts or via your Home'Bank/Business'Bank.
"},"textLinks":[{"url":"https://ebanking.ing.be/banking/content/individuals/general/daily-banking/retention-flow-screen-1?EW=true","text":"Log in and close a savings account"}]},{"componentType":"paragraph","title":"Your current account","richBody":{"value":"Your current account can be closed via your ING Banking app or your Home'Bank/Business'Bank if these 5 conditions are all met:
Simply use your ING Banking App by clicking on the tab Services > accounts or your Home'Bank/Business'Bank.
"},"textLinks":[{"url":"https://ebanking.ing.be/banking/content/individuals/general/daily-banking/retention-flow-screen-1?EW=true","text":"Log in and close a current account"}]},{"componentType":"sectionTitle","title":"What if I cannot close my current account online?"},{"componentType":"paragraph","richBody":{"value":"We have three solutions for you:
"}},{"componentType":"accordion","accordionList":[{"title":"Switch banks","richBody":{"value":"As a private customer, take contact with the other bank to know what to do. They will take care about everything.
This service is not available for the ING professional current account.
"}},{"title":"Call our Client Services","richBody":{"value":"The balance on your account is lower than 30 euros?
And there is only one product linked to your account like a credit card, an ING Cash Reserve, an insurance or some investments but no mortgages?
Then you can call us via your ING Banking app. You can also find back the phone number on the bottom of this page.
"}},{"title":"Close your account in a branch","richBody":{"value":"Does your account not meet the conditions to be closed online or via our client services?
The balance on your account is higher than 30 euros and you are not able to transfer it to another account via your ING Banking app or Home'Bank/Business'Bank?
And/or you have a mortgage or several products linked to your account like a credit card, a ING Cash Reserve, an insurance or some investments?
Then book an appointment in your branch here.
"}}]},{"componentType":"highlight","title":"Looking for some help?","richBody":{"value":"Can't find what you're looking for? We'll be happy to assist you! Give us a call via the menu 'Services' in your ING Banking app or on +32 2 464 60 04. Monday to Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 5 p.m.
"}}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"ING Banking app","intro":"Manage your accounts safely on your smartphone","image":{"transformBaseUrl":"https://assets.ing.com/transform/b00ab196-8583-4fff-be5d-c47ab14e53f2/ing-banking-app-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/61138ab1a559002a/original/ing-banking-app-1920.jpg","extension":"jpg"},"link":{"url":"/en/individuals/daily-banking/ing-banking-app"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Home’Bank","intro":"Our e-banking service","image":{"transformBaseUrl":"https://assets.ing.com/transform/5d3f5036-bfeb-4351-bec0-c381c8adc3ba/homebank-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/5d0f9f69de0e3d57/original/homebank-1920.jpg","extension":"jpg"},"link":{"url":"/en/individuals/daily-banking/pc-banking"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Information not found?","intro":"Contact us directly via the app!","image":{"transformBaseUrl":"https://assets.ing.com/transform/2c7a8b9e-005b-494c-8b84-c4bf8466a8cb/YOUNG-MAN-USING-MOBILE-PHONE-IN-BATHROOM","type":"image","width":6000,"original":"https://assets.ing.com/m/7e57271302d4a632/original/YOUNG-MAN-USING-MOBILE-PHONE-IN-BATHROOM.jpg","extension":"jpg"},"link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"}}]}]},"legalZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Legal mentions"},{"componentType":"paragraph","richBody":{"value":"Access to Home’Bank, Business’Bank, ING Smart Banking and ING Banking services is free of charge (except for any fees charged by your telecommunications operator and fees related to certain transactions, e.g. international bank transfers) for all customers with a Home’Bank, Business’Bank, ING Smart Banking and ING Banking subscription (subject to approval by ING and mutual agreement). Telephone communication costs and, where applicable, costs associated with the use of electronic communication networks to access and use the call via the app feature are the responsibility of the user. The terms and conditions of the Home’Bank, Business’Bank, ING Smart Banking services (appended to ING’s General Regulations), general terms and conditions of ING Banking, rates for transactions and any other additional information, are available at www.ing.be, in your ING branch and by phone on +32 2 464 60 04.
"}}]}}}