You are all for paying for purchases over the internet or making transactions online via your computer or tablet. But only on the condition that it's easy and your personal and banking details are fully protected. At ING, protecting your online transactions is our priority. Which is why we provide the right tools for you to access your online banking and sign your banking transactions simply and securely.
To access Home'Bank and Business'Bank securely, you need two things: a card reader and your ING bank card. Thanks to your PIN, known only to you, which you enter in your ING Card Reader, your bank card is your personal key to online banking. Together with ING's secure connection which you use to access Home'Bank and Business'Bank, that means double security for your banking details.
And in practice? Simply go to the Home'Bank login page or the Business'Bank login page and follow the instructions.
"}},{"title":"Lost or stolen card reader?","richBody":{"value":"Check immediately whether or not you still have your ING debit card. If you are in doubt, call Card Stop immediately on 078 170 170 to block your card.
If you still have your debit card, there is no need to worry. No one will be able to access your online banking without it. Your ING debit card is your key to accessing our e-banking services, not your ING Card Reader.
Do you know that itsme makes it easier than ever to access to a whole range of online services in Home’ Bank ? This, without any card or card reader.
"},"textLinks":[{"url":"/en/individuals/daily-banking/all-about-itsme-for-home-bank","text":"Discover itsme"},{"url":"/en/individuals/services/order-device","text":"Order a new ING Card Reader"}]},{"title":"A talking card reader for the visually impaired","richBody":{"value":"Thanks to the ING Vocal Card Reader, the visually impaired also enjoy easy access to Home'Bank and business-bank, our online banking services. This talking card reader is free of charge from ING for those that need it.
Order an ING Vocal Card Reader from your ING branch or by calling us on +32 464 60 04. Our operators are at your disposal Monday to Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 5 p.m.
"}}]},{"componentType":"sectionTitle","title":"Order an ING Card Reader"},{"componentType":"applicationProcess","steps":{"stepList":[{"title":"Order your card reader","body":"Via our website","textLink":{"url":"/en/individuals/services/order-device","text":"I want a card reader"}},{"title":"Receive your card reader","body":"By post within 3 working days"},{"title":"Start banking online","body":"Log in and do your transactions online","textLink":{"url":"https://ebanking.ing.be/login","text":"Log in now"}}]}},{"componentType":"sectionTitle","title":"Services and contact"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Want to manage your accounts online?","intro":"Nothing could be simpler with our online banking service!","image":{"transformBaseUrl":"https://assets.ing.com/transform/3fc6e1bd-3efa-4797-babf-e4492cc12b52/Card_ID_outline_orange_RGB","type":"image","width":267,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/ae68ab8780b56e/original/Card_ID_outline_orange_RGB.png","extension":"png"},"link":{"url":"/en/business/payments/business-bank"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Complete security?","intro":"Find out what we do to protect your banking information","image":{"transformBaseUrl":"https://assets.ing.com/transform/eb3d520a-f5ff-41a7-8cef-dfac9e47ec8e/Savings_goals-Tools_Outline","type":"image","width":32,"altTextNL":"\"\"","original":"https://assets.ing.com/m/6c368d3243c21e12/original/Savings_goals-Tools_Outline.svg","extension":"svg"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Need a replacement bank card?","intro":"Order a new one via the ING Banking App / Home'Bank","image":{"transformBaseUrl":"https://assets.ing.com/transform/eb3d520a-f5ff-41a7-8cef-dfac9e47ec8e/Savings_goals-Tools_Outline","type":"image","width":32,"altTextNL":"\"\"","original":"https://assets.ing.com/m/6c368d3243c21e12/original/Savings_goals-Tools_Outline.svg","extension":"svg"},"link":{"url":"https://ebanking.ing.be/banking/daily-banking/replace-order-debit-card?EW=true"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Need an extra card for your account?","intro":"Request an additional bank card via Home'Bank","image":{"transformBaseUrl":"https://assets.ing.com/transform/ab8045a6-3ac5-40dc-b821-c3e4fdd00507/Debitcard","type":"image","width":162,"altTextNL":"Card","original":"https://assets.ing.com/m/4bfcbc460f40ca99/original/Debitcard.svg","extension":"svg"},"link":{"url":"https://ebanking.ing.be/en/business/apply-for-debitcard"}}]},{"componentType":"paragraph","richBody":{"value":""},"textLinks":[{"url":"/en/business/services","text":"More services and how to contact us"}]}]}}}