Get started! Learn how to log in, select your profile and find payment features.
"},"video":{"type":"video","originalUrl":"https://assets.ing.com/m/794ade8362b3d1f5/original/GettingStartedWithBusinessBankEN.mp4","videoPreviewURLs":["https://assets.ing.com/m/794ade8362b3d1f5/1080p-GettingStartedWithBusinessBankEN.mp4","https://assets.ing.com/m/794ade8362b3d1f5/480p-GettingStartedWithBusinessBankEN.mp4","https://assets.ing.com/m/794ade8362b3d1f5/720p-GettingStartedWithBusinessBankEN.mp4","https://assets.ing.com/m/794ade8362b3d1f5/mp4-GettingStartedWithBusinessBankEN.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/794ade8362b3d1f5/mini-GettingStartedWithBusinessBankEN.jpg","webimage":"https://assets.ing.com/m/794ade8362b3d1f5/webimage-GettingStartedWithBusinessBankEN.jpg","thul":"https://assets.ing.com/m/794ade8362b3d1f5/thul-GettingStartedWithBusinessBankEN.jpg"},"extension":["mp4"]}},{"componentType":"accordion","accordionList":[{"title":"Managing day-to-day tasks","richBody":{"value":"Business’Bank is free for all ING business customers. Depending on your professional needs, you can count on extra services:
In order to ensure maximum protection for your details while allowing you to navigate our sites efficiently, it is necessary to update your operating system and browser regularly.
Supported browsers
Supported operating systems for smartphones and tablets
Supported browsers for smartphones and tablets
Carry your bank with you, wherever and whenever you go! Our mobile ING Banking app is the perfect complement to Business’Bank. Did you forget to make a payment? Want to check your balance? Just enter your 5-digit code and go!
"}},{"title":"Banking solutions for private use","richBody":{"value":"Want to do your private banking online? Manage private accounts and other day-to-day banking activities quickly, efficiently and securely with Home’Bank. Use your profile icon to switch between Business’Bank and Home’Bank without having to log in again.
"}},{"title":"Interested in Business’Bank?","richBody":{"value":"Useful info
"},"textLinks":[{"url":"/en/business/payments/cardreader","text":"Request your ING card reader now"},{"url":"/en/business/services","text":"All online services for business"},{"url":"https://assets.ing.com/m/7bc1c27d3fd22d91/original/Brochure-PFC-FR.pdf","text":"XML upload in Business’Bank"},{"url":"https://assets.ing.com/m/635783422dc67bd3/BrochureSepaManualBusinessBankEN.pdf","text":"SEPA Direct Debit for creditors in Business’Bank"}]},{"title":"Terms and conditions","richBody":{"value":"Business’Bank, ING’s online banking service for professionals is available to anyone who holds an ING business account or a mandate for such an account and is 16 years of age or older.
"}},{"title":"I am having problems logging in to Business'Bank","richBody":{"value":"Always log in to Business'Bank through the home page of our ing.be website, by clicking on the "Log in" button on the top right corner.
It may also help to delete the cookies from your browser and try again.
If you are a minor (<18y), declared legally incapable by a judge or you have been added as a mandate holder to a professional account then you may not have an active Business'Bank subscription.
If the problem persists contact our help desk for assistance on +32 464 60 04. We are available from Monday to Friday, from 8am until 8pm and on Saturdays from 9am until 5pm.
"}}]},{"componentType":"sectionTitle","title":"Short 2 minute videos"},{"componentType":"cards","cards":[{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Making SEPA and international payments","body":"Find out how to easily transfer money in Business'Bank","image":{"transformBaseUrl":"https://assets.ing.com/transform/da433482-8fbd-40d6-b432-faaeb6e858c1/portrait-of-senior-man-using-mobile-phone-while-sitting-at-table","type":"image","width":5700,"original":"https://assets.ing.com/m/2ab3a7c7706acdfd/original/portrait-of-senior-man-using-mobile-phone-while-sitting-at-table.jpg","extension":"jpg"},"link":{"url":"https://assets.ing.com/m/135291b5bf5a5e42/mp4-how_to_create_a_sepa_transfer_en.mp4"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Manage mandates","body":"Find out how to consult, export, add, and remove mandates","image":{"transformBaseUrl":"https://assets.ing.com/transform/f45de8d4-8c75-4776-9724-a52da2ee006d/economic-financial-outlook-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/739b72ad24d8aff4/original/economic-financial-outlook-1920.jpg","extension":"jpg"},"link":{"url":"https://assets.ing.com/m/48b596139b1fa3fe/A5FF9BA0-how-to-manage-mandates-en.mp4"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Alias and account visibility","body":"Adjust the aliases and visibility of accounts in Business'Bank","image":{"transformBaseUrl":"https://assets.ing.com/transform/6abeecf7-94f7-4ae0-ba60-6ce280f841e6/green-account-card","type":"image","width":160,"original":"https://assets.ing.com/m/2ee78a6c1cb095fb/original/green-account-card.jpg","extension":"jpg"},"link":{"url":"https://assets.ing.com/m/7e39489d9b975713/C94A5AFF-how_manage_account_visibility_and_alias_en.mp4"}}]},{"componentType":"linkList","iconTitle":{"title":"Other videos"},"textLinks":[{"url":"https://assets.ing.com/m/5970e9755568b184/mp4-Personalise-Overview-BB-EN.mp4","text":"How to personalize your overview"},{"url":"https://assets.ing.com/m/30f3f746e6b16c15/5B204316-Finding-Value-Date-and-Transction-Number-in-Business-Bank-EN.mp4","text":"Value date and transaction number"},{"url":"https://assets.ing.com/m/73a1b0f3d7c272a1/1F3C782C-video_-_how_to_use_the_payment_basket_en-1080p-1.mp4","text":"Payment basket"},{"url":"https://assets.ing.com/m/2961aca012d2aec7/703A1812-video_-_how_to_search_transactions_en-1080p-1.mp4","text":"Search for transactions"}]},{"componentType":"sectionTitle","title":"Services and contact"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Any questions?","intro":"Find out more!","image":{"transformBaseUrl":"https://assets.ing.com/transform/20f1c7c4-c7c1-4be5-a1b1-095f57a89efc/Pencil-bubble_Outline_RGB","type":"image","width":267,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/4881bcedb44bebe7/original/Pencil-bubble_Outline_RGB.png","extension":"png"},"link":{"url":"/en/business/services"}}]},{"componentType":"paragraph","richBody":{"value":""}}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Download the ING Banking app","intro":"Discover how the app makes your banking easier.","image":{"transformBaseUrl":"https://assets.ing.com/transform/cc05f1c2-f0ce-4865-bcbb-aceac571df08/Succes","type":"image","width":160,"original":"https://assets.ing.com/m/33cb69a2b882f49b/original/Succes.svg","extension":"svg"},"link":{"url":"/en/business/payments/ing-app-business"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"itsme®","intro":"Log into Home’Bank or Business'Bank via your smartphone","image":{"transformBaseUrl":"https://assets.ing.com/transform/cf69517a-8ec5-47cd-95e5-d116f9082d9d/itsme-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/1acc32dfee4184f4/original/itsme-1920.jpg","extension":"jpg"},"link":{"url":"/en/individuals/daily-banking/all-about-itsme-for-home-bank"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Using the app to log in and sign in Business'Bank?","intro":"The ING Banking app, a smooth and secure way to log in and sign in Business'Bank","image":{"transformBaseUrl":"https://assets.ing.com/transform/2478ba3d-de43-4a3f-a980-f0ce100ca6c3/Picture1","type":"image","width":400,"original":"https://assets.ing.com/m/2d2de3cbad83733d/original/Picture1.png","extension":"png"},"link":{"url":"/en/individuals/daily-banking/ing-qr-code"}}]}]}}}