{"type":"document","data":{"id":"6854119f-d41c-40a0-a063-1f6b0ebae07e","localeString":"en-GB","publishDate":"2024-12-10T12:29:52.781+01:00","contentType":"onecms:editorialPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Protect your business from invoicing fraud"},"mainHeaderZone":{"componentType":"editorialHeader","coreHeader":{"title":"Invoice fraud","subtitle":"Train your accounting department to fight against financial fraud"},"backLink":{"textLink":{"url":"/en/business/news/secure-business","text":"Secure business"}},"date":"2024-12-10","readingTime":5},"flexZone":{"flexComponents":[{"componentType":"highlight","title":"Theft on your professional account? Now what?","richBody":{"value":"<p>A question you do not want to deal with! Thanks to our free online anti-fraud training, you close the door to criminals. Register today and earn 1 ITAA point. </p><p><a href=\"https://www.ing-events.be/financialfraudtraining25/fr/registration\">Sign up here </a> (Please note that sessions are in French or Dutch)</p>"}},{"componentType":"paragraph","title":"Our expert explains invoice fraud","richBody":{"value":"<p></p>"},"video":{"type":"video","originalUrl":"https://assets.ing.com/m/1224b3e625d08ba9/original/nick_felix_audio-22.mp4","videoPreviewURLs":["https://assets.ing.com/m/1224b3e625d08ba9/1080p-nick_felix_audio-22.mp4","https://assets.ing.com/m/1224b3e625d08ba9/mp4-nick_felix_audio-22.mp4","https://assets.ing.com/m/1224b3e625d08ba9/480p-nick_felix_audio-22.mp4","https://assets.ing.com/m/1224b3e625d08ba9/720p-nick_felix_audio-22.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/1224b3e625d08ba9/mini-nick_felix_audio-22.jpg","webimage":"https://assets.ing.com/m/1224b3e625d08ba9/webimage-nick_felix_audio-22.jpg","thul":"https://assets.ing.com/m/1224b3e625d08ba9/thul-nick_felix_audio-22.jpg"},"extension":["mp4"]}},{"componentType":"sectionTitle","title":"All companies are at risk without protection"},{"componentType":"paragraph","richBody":{"value":"<p>Without these protections, fraudsters can easily replace the bank details of the company issuing the invoice with their own to receive the amounts invoiced.</p>"}},{"componentType":"sectionTitle","title":"Changing the bank details of your supplier"},{"componentType":"paragraph","richBody":{"value":"<p>Fraudsters use many different methods:</p><ul><li>They intercept invoices and change the supplier&apos;s account number,</li><li>They create a fake invoice using public data about your commercial relationships,</li><li>They pirate the mailbox of one of your suppliers and send a request to change an account number,</li><li>They pirate one of your company&apos;s email addresses and send an internal email to the accounting department requesting a change in a supplier&apos;s bank.</li></ul>"}},{"componentType":"sectionTitle","title":"Always double-check all requests for changes in bank details"},{"componentType":"paragraph","richBody":{"value":"<p>This also applies to changes in contact information to ensure that the telephone number of the fraudsters is not entered into your accounting system at verification time.</p>"}},{"componentType":"sectionTitle","title":"Modify your contracts to enter the accounting data of your suppliers before the first invoice is issued"},{"componentType":"paragraph","richBody":{"value":"<p>The first invoice could be fraudulent. By adding contact information, including the bank details of the supplier in your contracts, your accounting department will be able to create the profile of the supplier in their system at the time the commercial relationship is signed. This will enable identification of any potential fake invoices.</p>"}},{"componentType":"sectionTitle","title":"Who should you contact in the event of doubt or fraud?"},{"componentType":"paragraph","richBody":{"value":"<p>Victim of fraud? Immediately inform our ING anti-fraud experts (02/464.60.60) to try to have the funds blocked before they disappear. Keep in mind that the more time that passes, the less likely you are to recover the stolen money.</p><p>Other formalities may also be required by the authorities (filing a complaint with the police, etc.). Our specialists can advise you on the steps to take.</p>"}},{"componentType":"highlight","title":"Train your accounting department on financial fraud","richBody":{"value":"<p>We&apos;ve created a booklet on financial fraud for companies. It provides an easy-to-use foundation for training your accounting department. Your financial department employees are your first line of defence against financial fraud. They must understand how fraudsters operate. </p><p>Be sure to <a href=\"https://assets.ing.com/m/1b59eaaf01742dd1/original/721364E-Brochure-Cybercrime-and-Fraud.pdf\">download the booklet here</a>.</p>"}}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"componentType":"cards","cards":[{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"SEPA direct debit or SDD fraud","body":"Protect your organisation","image":{"transformBaseUrl":"https://assets.ing.com/transform/e4e660ee-4d03-46d7-8708-28a4fd00809e/Overhead-view-of-man-on-a-laptop-with-an-ING-card-by-his-screen-making-an-online-transaction","type":"image","width":5616,"original":"https://assets.ing.com/m/5aa1e12cbdba9683/original/Overhead-view-of-man-on-a-laptop-with-an-ING-card-by-his-screen-making-an-online-transaction.jpg","extension":"jpg"},"date":"2023-05-24","link":{"url":"/en/business/news/secure-business/direct-debit-fraud"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"CEO fraud","body":"Be careful with urgent payment requests.","image":{"transformBaseUrl":"https://assets.ing.com/transform/4bb05c88-ec2b-4cf5-96d6-7360e41dbede/anti-fraud-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/54a7152f8601e746/original/anti-fraud-1920.jpg","extension":"jpg"},"date":"2023-08-09","link":{"url":"/en/business/news/secure-business/ceo-fraud"}}]}]}}}