{"type":"document","data":{"id":"12266fca-9e2b-4af5-b80b-205a4ff9fb82","localeString":"en-GB","publishDate":"2024-02-08T14:47:12.322+01:00","contentType":"onecms:editorialPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"ING does not call you to act but stops the fraud for you."},"mainHeaderZone":{"componentType":"editorialHeader","coreHeader":{"title":"Fraud on your company accounts? ING does not call you to act but stops the fraud for you.","subtitle":"You receive a phone call. An alleged ING employee warns you of fraud on your company accounts and asks you to take protective measures. Beware!","body":"While in the past mainly private customers were targeted, entrepreneurs are now also contacted more often by scammers who pretend to be bank employees. This type of fraud is on the rise and can cause major financial damage."},"backLink":{"textLink":{"url":"/en/business/news/secure-business","text":"secure business"}},"date":"2024-02-08","readingTime":5},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Share these golden rules in the company"},{"componentType":"highlight","richBody":{"value":"<p><strong>ING will NEVER ask you to: </strong></p><ul><li><strong>disclose </strong><strong>your </strong><strong>bank codes</strong></li><li><strong>transfer funds to an account that does not belong to you</strong> under the guise of securing your money.</li><li><strong>install software on your computer</strong> that allows remote access to your computer</li></ul><p>If you receive a call, allegedly from ING, requesting you to take action to stop a fraud, you are dealing with a fraudster. Hang up and call us on +32 2 464 60 60.</p>"}},{"componentType":"paragraph","title":"When fraudsters call pretending to be ING","richBody":{"value":"<p></p>"},"video":{"type":"video","originalUrl":"https://assets.ing.com/m/72424655adab7057/original/Spoofing-EN.mp4","videoPreviewURLs":["https://assets.ing.com/m/72424655adab7057/1080p-Spoofing-EN.mp4","https://assets.ing.com/m/72424655adab7057/480p-Spoofing-EN.mp4","https://assets.ing.com/m/72424655adab7057/720p-Spoofing-EN.mp4","https://assets.ing.com/m/72424655adab7057/mp4-Spoofing-EN.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/72424655adab7057/mini-Spoofing-EN.jpg","webimage":"https://assets.ing.com/m/72424655adab7057/webimage-Spoofing-EN.jpg","thul":"https://assets.ing.com/m/72424655adab7057/thul-Spoofing-EN.jpg"},"extension":["mp4"]}},{"componentType":"sectionTitle","title":"ING stops the fraud for you!"},{"componentType":"paragraph","richBody":{"value":"<p>ING has intelligent anti-fraud devices to detect suspicious actions on your bank accounts. In this case, a trusted ING advisor will contact you to verify the fraudulent nature of certain transactions. </p><p>We are your bank and have access to your accounts. We can block a transfer, an account or perform any operation required to protect your money if we suspect that you are a victim of fraud. <strong>You will never be asked to do anything yourself.</strong> If this is the case, you can be sure you are dealing with a fraudster. Stop the call immediately!</p>"}},{"componentType":"sectionTitle","title":"A bank account is already 'secure'"},{"componentType":"paragraph","richBody":{"value":"<p>We do not have bank accounts that are more secure than others. All our accounts have the same level of security.</p><p>When you are asked to transfer your account balances to a supposedly &apos;secure&apos; account to keep your money safe, you are dealing with a fraudster. </p>"}},{"componentType":"sectionTitle","title":"Installing a software on a professional computer? Make sure this is not possible."},{"componentType":"paragraph","richBody":{"value":"<p>A very important protection to implement in your company is avoiding the installation of software by an employee. This will reduce the risk of virusses (such as ransomware) being installed because they cannot be installed by themselves. Furthermore, this security will also protect your company against fraudsters who attempt to install programmes (such as AnyDesk or TeamViewer) through a company employee allowing them to access a computer remotely and thus also access company data. </p><p><strong>Do not take the risk and deactivate  administrator rights on all company computers. </strong></p>"}},{"componentType":"highlight","title":"More information?","richBody":{"value":"<p>Read the <a href=\"https://febelfin.be/en/press-room/fraude-veiligheid/don-t-let-a-bank-employee-take-control-of-your-computer\">press release </a>from Febelfin</p>"}}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Ook interessant!"},{"componentType":"cards","cards":[{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Financial fraud","body":"Our experts’ advice on protecting your company's funds","image":{"transformBaseUrl":"https://assets.ing.com/transform/216e65cf-c100-4d8d-849b-b7752ebe75d3/Female-nurse-inputing-medical-data-into-computer","type":"image","width":5700,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/7fc7c6c460b89a3d/original/Female-nurse-inputing-medical-data-into-computer.jpg","extension":"jpg"},"date":"2023-08-09","link":{"url":"/en/business/news/secure-business/financial-fraud-business"}}]}]}}}