Group outpatient care insurance is intended for salaried employees and self-employed company directors. It can be taken out separately or as a supplement to hospitalisation insurance. You can choose from various options, including cover for dental care, optical care and outpatient care, whether preventive or curative.
An ING adviser can assist you in taking out this insurance. All applicable costs and taxes are included in the premium, so you know exactly what you will pay. The contract is concluded for one year and is then renewed automatically unless you decide to terminate it in accordance with the policy conditions.
"}},{"componentType":"sectionTitle","title":"Discover the key advantages of our Outpatient Care Insurance"},{"componentType":"paragraph","richBody":{"value":"Outpatient Care Insurance offers many benefits for you and your employees:
For your company:
"}},{"accordionList":[{"richBody":{"value":"Hospitalisation insurance is already part of the remuneration package offered by many companies. By supplementing it with outpatient care cover, you make your offer even more attractive.
"},"title":"An attractive employee benefit "},{"richBody":{"value":"By taking out outpatient care insurance for your employees, your company benefits from a favourable tax framework: the premiums it pays are exempt from social security contributions and are considered a non-taxable social benefit. However, they remain non-deductible business expenses for tax purposes.
"},"title":"A favourable tax framework"},{"richBody":{"value":"The Dail Healthcare platform gives you centralised access to all information relating to your group health insurance policies. This online tool allows you to view your data and easily carry out various administrative tasks.
"},"title":"The Dail Healthcare platform"}],"componentType":"accordion"},{"componentType":"paragraph","richBody":{"value":"For you and your employees:
"}},{"accordionList":[{"richBody":{"value":"Cover for dental treatments and care.
"},"title":"Dental care package"},{"richBody":{"value":"This insurance can be supplemented with an extension that broadens the protection beyond dental care alone. This formula covers:
Dental care cover.
Optical care cover.
Outpatient care cover.
Do your employees want to submit a reimbursement claim for their medical expenses? The MyAXA Healthcare platform enables them to do so quickly and independently.
With MyAXA Healthcare, they can:
view the cover they benefit from;
submit their medical expenses and file a reimbursement claim;
track the processing and status of their reimbursements in real time.
There are certain conditions under which the insurance may not pay out. The following exclusions apply for this insurance product:
mental health disorders that are not based on objectively verifiable symptoms;
care or treatment related to drug addiction;
cosmetic procedures and treatments;
fertility treatments, except for medically assisted reproduction services covered under the contract;
medical or paramedical treatments, or medicines, that are not recognised by NIHDI or by the competent public health authorities.
The list above is not exhaustive. Read the Product Information Document (FR) and Terms and Conditions (FR) before signing up.
"}},{"componentType":"sectionTitle","title":"Frequently Asked Questions"},{"accordionList":[{"richBody":{"value":"Group outpatient care insurance is intended for salaried employees and self-employed company directors.
If you allow it as an employer, this cover can also be extended to:
your employees’ spouse or partner;
the children of your employees and of their spouse or partner, namely the children
Individual continuation allows your employees to retain the cover and benefits of their AXA hospitalisation and/or outpatient care insurance when they are no longer covered by the group insurance, for example when they leave the company or retire.
As an employer, you are responsible for informing your employee of their right to individual continuation. For more information and to submit an application, they can contact our services at the following email address: continuation@axa.be.
"},"title":"What is meant by individual continuation?"},{"richBody":{"value":"For the payment of premiums relating to hospitalisation and/or outpatient care insurance, you will receive the following documents:
The premium notice;
The detailed premium statement per person and a summary of the group healthcare insurance premiums.
You can easily report an accident through the channel that you find most convenient. Please consult this overview.
"}},{"componentType":"sectionTitle","title":"Complaints"},{"componentType":"paragraph","richBody":{"value":"Not entirely satisfied with the distribution of this product? Our Complaints Department and Ombudsman are here to help you.
Not completely satisfied with your AXA Ambu Protect?
Contact AXA online: customer.protection@axa.be
"}}]},"hasMacro":false,"id":"a7167e7a-6a3b-4fa7-87e2-bac7f5c75189","legalZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Legal mentions"},{"componentType":"paragraph","richBody":{"value":"Ambu Protect by AXA Belgium is subject to Belgian law. It is a non-life insurance offered to you subject to acceptance by:
Insurance intermediary: ING Belgium NV, insurance broker, registered with the Belgian Financial Services and Markets Authority (FSMA) under code 0403200393. Company headquarters: Marnixlaan 24, B-1000 Brussels - Brussels Register of Commerce – VAT no. BE 0403.200.393 - www.ing.be - BIC: BBRUBEBB - IBAN: BE45 3109 1560 2789.
Insurer: AXA Belgium, public limited insurance company authorised under no. 0039 to practise in the life and non-life branches (KB04-07-1979, BS 14-07-1979) by the National Bank of Belgium, located at Berlaimontlaan 14, B-1000 Brussels - Headquarters: Troonplein 1 - B-1000 Brussels (Belgium) - website: www.axa.be - Tel.: 02 678 61 11 - Fax: 02 678 93 40 - VAT no. BE 0404.483.367 - Brussels Register of Commerce no. 7.06.5833 - 0616.
Insurance policies and conflicts of interest: you can find general information about insurance policies and a description of the conflict of interest policy, including the benefits:
For ING Belgium NV, as insurance intermediary: Go to www.ing.be and then follow ‘Rates and Regulations’ > ‘ Information and Regulations’ > ‘Insurance policies’.
For AXA Belgium, as insurance company: go to www.axa.be.
"}}]},"localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Insurance","url":"/en/business/insurance"}},"componentType":"productHeader","coreHeader":{"body":"With the outpatient care insurance, your employees benefit from worldwide cover for expenses not related to hospitalisation or a serious illness. \r\n\r\nRead the product information document before taking out the insurance.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/asset/82fa8a9c-b97c-4e32-aa00-09204de6479e/e-health-doctor-with-tablet.jpg","publishedAt":"2026-05-13T13:00:41Z","transformBaseUrl":"https://assets.ing.com/transform/82fa8a9c-b97c-4e32-aa00-09204de6479e/e-health-doctor-with-tablet","type":"image","updatedAt":"2026-05-13T13:00:51Z","width":3938},"subtitle":"Ambu Protect | Insurer: AXA Belgium","title":"Outpatient care"},"cta":{"componentType":"cta","textLink":{"text":"Request your insurance","url":"https://ebanking.ing.be/banking/bset/intake-insurance?flow-step=ins-your-question"}},"secondaryCta":{"textLink":{"text":"Not yet a client? Join us.","url":"/en/business/services/contact-us"}},"usps":[{"body":"An attractive employee benefit","icon":{"extension":"png","original":"https://assets.ing.com/asset/ffa026aa-4075-4f21-8423-47396c6fc983/icon_checkmark-MakeathonV1.png","publishedAt":"2024-06-13T08:18:25Z","transformBaseUrl":"https://assets.ing.com/transform/ffa026aa-4075-4f21-8423-47396c6fc983/icon_checkmark-MakeathonV1","type":"image","updatedAt":"2025-04-16T12:43:24Z","width":288}},{"body":"Tax-efficient","icon":{"extension":"png","original":"https://assets.ing.com/asset/ffa026aa-4075-4f21-8423-47396c6fc983/icon_checkmark-MakeathonV1.png","publishedAt":"2024-06-13T08:18:25Z","transformBaseUrl":"https://assets.ing.com/transform/ffa026aa-4075-4f21-8423-47396c6fc983/icon_checkmark-MakeathonV1","type":"image","updatedAt":"2025-04-16T12:43:24Z","width":288}},{"body":"Tailor-made solution","icon":{"extension":"png","original":"https://assets.ing.com/asset/ffa026aa-4075-4f21-8423-47396c6fc983/icon_checkmark-MakeathonV1.png","publishedAt":"2024-06-13T08:18:25Z","transformBaseUrl":"https://assets.ing.com/transform/ffa026aa-4075-4f21-8423-47396c6fc983/icon_checkmark-MakeathonV1","type":"image","updatedAt":"2025-04-16T12:43:24Z","width":288}}]},"publishDate":"2026-11-03T22:02:25.905+01:00"}}