{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Fire & theft insurance for businesses in Belgium. Protect assets, stock & income with ING. Flexible cover and expert advice. Get a quote now.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"What is covered by your business fire & theft insurance?"},{"componentType":"productFeatures","highlighted":false,"image":{"extension":"svg","original":"https://assets.ing.com/m/7202feb6b67ea8f2/original/Woman-formal-broken-vase-insurance-scene.svg","transformBaseUrl":"https://assets.ing.com/transform/1e337b97-55fd-4b83-a8d9-fa8ab6cca6a5/Woman-formal-broken-vase-insurance-scene","type":"image","width":1200},"items":[{"body":"Benefit from a solid fire and theft insurance cover in Belgium designed to protect what matters most. Your policy includes coverage for:  damage to buildings and business premises equipment, machinery and inventory fire, storm, lightning and related risks.","title":"Essential protection for your business assets"},{"body":"When an incident impacts your operations, your insurance goes further. With optional business interruption coverage, you receive financial support if your activity is reduced or temporarily stopped after a claim. This means: continued income protection, coverage of fixed costs and more financial stability during recovery.","title":"Financial protection if your business is interrupted"},{"body":"In case of an emergency, you’re never alone. Your business insurance includes 24/7 assistance in Belgium, with access to emergency intervention services, Cleaning and damage control Temporary storage for affected goods  Fast, professional support helps you recover quickly and minimise downtime, so you can get back to business with confidence.","title":"24/7 emergency support when you need it most"}]},{"componentType":"sectionTitle","title":"Frequently asked questions about business fire & theft insurance"},{"accordionList":[{"richBody":{"value":"<p>Fire insurance protects your business against<strong> financial loss caused by damage to your premises, equipment or goods</strong> due to events like <strong>fire, storm or lightning</strong>.</p><p>It is intended for <strong>self‑employed professionals and SMEs</strong>. If you own the building, it covers damage to the premises. If you are a tenant, it covers your <strong>tenant liability</strong>.</p><p>It helps ensure that unexpected damage doesn’t threaten the continuity of your business.</p>"},"title":"What is fire & theft insurance and who is it for?"},{"richBody":{"value":"<p>Fire insurance covers damage to buildings caused by, among other things:</p><ul><li><strong>Fire, explosion or implosion</strong></li><li><strong>Smoke and soot</strong></li><li><strong>Lightning</strong></li><li><strong>Vandalism and natural disasters</strong></li></ul><p>It also covers damage to equipment and goods when they are temporarily moved to take part in a trade fair or exhibition, subject to conditions.</p>"},"title":"What does fire & theft insurance cover?"},{"richBody":{"value":"<p>Yes. You can choose optional covers such as:</p><ul><li><strong>Theft and attempted theft</strong></li><li><strong>Indirect losses (loss of income if your business activity is reduced or stopped)</strong></li><li><strong>Damage to parked vehicles</strong></li></ul><p>These options allow you to adapt the insurance to your business needs.</p>"},"title":"Can I extend my fire & theft insurance coverage?"},{"richBody":{"value":"<p>If you are insured, you can rely on:</p><ul><li><strong>24‑hour emergency assistance</strong></li><li><strong>Rescue and cleaning services</strong></li><li><strong>Storage of damaged goods</strong></li></ul><p>This support is designed to help you deal with the consequences of a claim.</p>"},"title":"What assistance do I get if something happens?"},{"richBody":{"value":"<p>The insurance contract is concluded for a period of one year. It is automatically renewed each year unless you terminate it no later than three months before the expiry date.</p>"},"title":"How long does the contract last?"},{"richBody":{"value":"<p>The premium is calculated based on:</p><ul><li>The goods to be insured</li><li>The personal needs of the customer</li></ul><p><strong>The exact amount depends on your situation and choices.</strong></p>"},"title":"How is the premium determined?"},{"richBody":{"value":"<p>Certain damages are not covered, such as:</p><ul><li><strong>Acts of collective violence</strong></li><li><strong>Non‑accidental pollution</strong></li><li><strong>Wear and tear, foreseeable damage and lack of prevention</strong></li></ul><p>The full list of exclusions is described in the information document and the general terms and conditions.</p>"},"title":"What is not covered by fire & theft insurance?"},{"richBody":{"value":"<p>You should read the<a href=\"https://assets.ing.com/m/747b381e550870bd/ipid-fire-simple-risks-fr.pdf\"> insurance product information document</a> and the general terms and conditions before signing.<br />These documents are available via ING and at <a href=\"https://www.ing.be/en/business/services/contact-us\">ING branches</a>. Information on conflict of interest policies is also available on the ING and AXA websites.</p>"},"title":"Where can I find the legal and contractual information?"},{"richBody":{"value":"<p>If you are not entirely satisfied with the <strong>distribution of this insurance product</strong>, ING’s <strong>Complaints Department</strong> and the <strong>Ombudsman</strong> are available to help you. <a href=\"https://www.ing.be/en/individuals/services/complaint-handling\">Submit your complaint here</a>.</p><p>If your complaint concerns your <strong>AXA fire &amp; theft insurance</strong> itself, you can contact AXA directly:</p><p><a href=\"mailto:customer.protection@axa.be\"><strong>customer.protection@axa.be</strong></a></p><p>Your request will be handled according to the applicable complaint procedures.</p>"},"title":"What if I have a complaint or I’m not satisfied?"},{"richBody":{"value":"<p><strong>Reporting a claim</strong><br />If an accident or damage occurs, you can:</p><ul><li>Report your claim online via <a href=\"http://myaxapro.corporate.axa.be/fr\"><strong>AXA’s professional platform</strong></a></li><li>Or download <a href=\"http://assets.ing.com/m/30b3acf4687140d8/IT-sinistre-FR.pdf\">the declaration form</a>, complete it and send it by email to <a href=\"mailto:claims.corporate.property@axa.be\"><strong>claims.corporate.property@axa.be</strong></a></li><li>For assistance, you can also call <strong>+32 2 550 05 55</strong></li></ul><p>If you need <strong>legal assistance</strong>, download <a href=\"http://assets.ing.com/m/a43c4c4a09998cfd/IT-juridisch-FR.pdf\">the legal assistance declaration form</a>, complete it and email it to <a href=\"mailto:declaration@lar.be\"><strong>declaration@lar.be</strong></a>.</p><p><strong>Changing or terminating your policy</strong><br /><br />To change your policy, you can:</p><ul><li>Use AXA’s online platform</li><li>Or send an email explaining your request to <strong><a href=\"mailto:portfolio.corporate@axa.be\">portfolio.corporate@axa.be</a></strong></li></ul><p>To terminate your policy, you can:</p><ul><li>Submit your request via <a href=\"https://myaxapro.corporate.axa.be/fr\">AXA’s online platform</a></li><li>Or complete the termination form and email it to <a href=\"mailto:portfolio.corporate@axa.be\"><strong>portfolio.corporate@axa.be</strong></a></li></ul>"},"title":"How do I report a claim or change my policy?"}],"componentType":"accordion"},{"componentType":"cta","microCopy":"We’ll assess your risks and prepare a solution that fits your business.","textLink":{"text":"Request a personalised fire insurance proposal","url":"https://ebanking.ing.be/banking/bset/intake-insurance?flow-step=ins-your-question"}},{"componentType":"sectionTitle","title":"Services and contact"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/34fab1afc809844b/original/umbrella.svg","transformBaseUrl":"https://assets.ing.com/transform/2d4e4d8d-936e-4347-92f1-9d4e4c001936/umbrella","type":"image","width":160},"intro":"Report damage, change policy or download documents","link":{"url":"/en/business/services/my-business-insurances"},"title":"Insurances"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"png","original":"https://assets.ing.com/m/42ce252cfd175923/original/Tools_Outline_RGB.png","transformBaseUrl":"https://assets.ing.com/transform/b633ace9-986f-4317-bf25-124f5c521257/Tools_Outline_RGB","type":"image","width":267},"intro":"Report your damage online","link":{"url":"https://assets.ing.com/m/c3b44bc5d35878fc/original/AXA_sinistre_FR.pdf"},"title":"Make a claim"}],"componentType":"cards"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"text":"More services and how to contact us","url":"/en/business/services"}]},{"componentType":"sectionTitle","title":"Get inspired"},{"cards":[{"body":"Why is having adequate insurance more important today than in the past and how can you be sure you aren’t underinsured?","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2026-04-29","image":{"extension":"jpg","original":"https://assets.ing.com/asset/ecb4acda-9831-49e1-94ee-b4b6a9703569/Artikel-verzekering-zelfstandigen.jpg","transformBaseUrl":"https://assets.ing.com/transform/ecb4acda-9831-49e1-94ee-b4b6a9703569/Artikel-verzekering-zelfstandigen","type":"image","width":806},"link":{"url":"/en/business/insurance/insurance-for-the-self-employed"},"title":"Which insurance cover should I have in 2026 as a self-employed person?"}],"componentType":"cards"}]},"hasMacro":false,"id":"cd0e6a8b-7b86-4c02-8d51-fda2c9e908d7","legalZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Legal provisions"},{"componentType":"paragraph","richBody":{"value":"<p>The Fire Insurance is subject to Belgian law. It is offered to you, subject to acceptance by :</p><p><strong>﻿Insurance intermediary</strong> ING Belgium SA/nv, an insurance broker registered with the FSMA under the code number 0403200393. Registered office: Avenue Marnix 24, B-1000 Brussels - RPR Brussels - VAT BE 0403.200.393 - <a data-type=\"internal\" href=\"/en/business/services/find-your-contact\">www.ing.be</a> - BIC: BBRUBEBB - IBAN: BE45 3109 1560 2789.</p><p><strong>Insurer </strong>AXA Belgium, S.A. of insurances authorised under n° 0039 to practise the life and non-life branches (KB04-07-1979, BS 14-07-1979) at the National Bank of Belgium, located at Boulevard de Berlaimont 14, B-1000 Brussels - Main office: Place du Trône 1 - B-1000 Brussels (Belgium) - Website: <a href=\"http://www.%20axa.be/\">www. axa.be </a>- Tel.: <a href=\"tel:003226786111\">+32 2 678 61 11</a> - Fax: <a href=\"tel:003226789340\">+32 2 678 93 40</a> - CBE no.: VAT BE 0404.483.367 RPR Brussels 7.06.5833 - 0616.</p>"}}]},"localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Insurance","url":"/en/business/insurance"}},"componentType":"productHeader","coreHeader":{"body":"Safeguard your company in Belgium with flexible fire and theft insurance for SMEs. Whether you run a shop, office, or warehouse, AXA Belgium's fire insurance helps protect your assets, stock, and operations against unexpected risks.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/63cefbe78bbc9680/original/fire-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/418215a5-725b-4404-afaf-42945dee61e3/fire-1920","type":"image","width":1920},"subtitle":"Protect your business against fire, theft and damage","title":"Business fire & theft insurance in Belgium"},"cta":{"componentType":"cta","textLink":{"text":"Already an ING client? Request a call","url":"https://ebanking.ing.be/banking/bset/intake-insurance?flow-step=ins-your-question"}},"secondaryCta":{"textLink":{"text":"Not a client yet? Talk to an ING advisor","url":"/en/business/services/contact-us"}}},"publishDate":"2026-06-02T11:10:14.982+02:00"}}