Cyber Insurance consists of a set of coverages designed to protect your business against cyber risks linked to your professional activity.
You can choose a standard formula or a comprehensive formula. The comprehensive formula, subject to conditions, offers higher indemnity limits and includes coverage for cyber extortion attempts, such as the reimbursement of a ransom demand.
This insurance is intended for businesses with online activity and a relatively limited IT infrastructure that want protection against digital incidents.
"},"title":"What is cyber insurance and who is it for?"},{"richBody":{"value":"The insurance contract is concluded for a period of one year. It is automatically renewed each year on the annual expiry date, unless you terminate it no later than three months before that date.
The Cyber Insurance contract is tailored to your specific situation, which means the premium is personalised based on your needs and risk profile.
"},"title":"How long does the contract last and how is the premium determined?"},{"richBody":{"value":"If your business has average online turnover and a smaller IT system, you can choose between two formulas:
For both formulas, the recovery of data following a virus is covered up to EUR 15,000 per claim.
"},"title":"What coverage formulas are available?"},{"richBody":{"value":"Depending on the chosen formula, the insurance can cover, among other things:
Certain situations are not covered by this insurance. The main exclusions and limitations include:
Full details are provided in the insurance product information document and the General Terms and Conditions.
"},"title":"What are the main exclusions and limitations?"},{"richBody":{"value":"If your company uses the Windows XP operating system, you cannot take out insurance against hacking or cyber fraud. If your company has already been the victim of a cyber‑attack, an additional investigation will be carried out before the insurance can be accepted. The legal aid option is divided into several partial guarantees, each with its own exemptions.
"},"title":"What should I know before taking out cyber insurance?"},{"richBody":{"value":"Before subscribing, you should read the insurance product information document and the general terms and conditions. You can obtain the general terms and conditions at your ING branch.
General information about insurance policies and conflict‑of‑interest rules is available:
If you are not entirely satisfied with the distribution of this product, ING’s Complaints Department and the Ombudsman are available to help. How do I submit a complaint?
If your complaint concerns your AXA Cyber Insurance, you can contact AXA directly at customer.protection@axa.be
"},"title":"What if I have a complaint or I’m not satisfied?"},{"richBody":{"value":"Reporting a claim
If an incident occurs, you can report your claim online via AXA’s professional platform.
If you prefer another method, download the declaration form, complete it and send it by email to claims.corporate.property@axa.be
You can also call +32 2 550 05 55 for assistance.
If you need legal assistance, download the legal assistance document, complete it and email it to declaration@lar.be
Changing your policy
Go to AXA’s professional platform or send an email describing your request to portfolio.corporate@axa.be
Terminating your policy
Submit your request via AXA’s professional platform or download the termination form, complete it and email it to portfolio.corporate@axa.be
Insurance intermediary : ING Belgium SA/nv, an insurance broker registered with the FSMA under the code number 0403200393. Registered office: Avenue Marnix 24, B-1000 Brussels - RPR Brussels - VAT BE 0403.200.393 - www.ing.be - BIC: BBRUBEBB - IBAN: BE45 3109 1560 2789.
Insurer : AXA Belgium, S.A. of insurances authorised under n° 0039 to practise the life and non-life branches (KB04-07-1979, BS 14-07-1979) at the National Bank of Belgium, located at Boulevard de Berlaimont 14, B-1000 Brussels - Main office: Place du Trône 1 - B-1000 Brussels (Belgium) - Website: www. axa.be - Tel.: +32 2 678 61 11 - Fax: +32 2 678 93 40 - CBE no.: VAT BE 0404.483.367 RPR Brussels 7.06.5833 - 0616.
"},"title":"The cyber insurance is subject to Belgian law. It is offered to you, subject to acceptance by :"},{"componentType":"paragraph","richBody":{"value":""}}]},"localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Insurance","url":"/en/business/insurance"}},"componentType":"productHeader","coreHeader":{"body":"Cyber risks are no longer reserved for large organisations. A phishing attack, ransomware incident or data breach can disrupt your operations, damage your reputation and lead to significant financial losses. AXA Belgium's cyber insurance helps protect your business against the consequences of cyber incidents, so you can respond quickly and recover with confidence.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/7e9c315f13df9734/original/cybercrime-business-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/8b79f3d5-aeab-46b3-a61a-328056eddc60/cybercrime-business-1920","type":"image","width":1920},"subtitle":"Protect your business when digital threats strike","title":"Cyber insurance for your business"},"cta":{"componentType":"cta","textLink":{"text":"Already an ING client? Request a call","url":"https://ebanking.ing.be/banking/bset/intake-insurance?flow-step=ins-your-question"}},"secondaryCta":{"textLink":{"text":"Not a client yet? Talk to an ING advisor","url":"/en/business/services/contact-us"}}},"publishDate":"2026-05-07T13:28:43.294+02:00"}}